AUDICUS vs Luxato

Audicus is a US-based hearing aid provider founded in 2012 and headquartered in Denver, Colorado. They specialize in direct-to-consumer hearing solutions, offering an entirely remote model that allows customers to purchase FDA-registered hearing aids online without visiting a clinic. Their services include a free online hearing test, customized programming based on audiograms, and lifetime remote support. Audicus offers a range of modern features such as Bluetooth streaming, rechargeable batteries, and smartphone app control. They provide three core models: Omni, Spirit, and Wave, each tailored to different preferences and budgets, with flexible payment options and an optional subscription program that includes upgrades and protection. What sets Audicus apart is their focus on affordability and accessibility, especially for users with mild to moderate hearing loss. Their 45-day risk-free trial, transparent pricing, and US-based support staff contribute to a user-friendly experience. Customer feedback is largely positive, highlighting convenience, helpful service, and quality performance, though some reviews point to occasional shipping delays and connectivity issues. Audicus holds an A+ rating from the Better Business Bureau and is frequently recognized among the top-rated online hearing aid providers.

Luxato was a hearing aid brand founded in 2004, with research and development hubs in Chicago and China, and manufacturing operations based in Malaysia. They developed their own digital signal processing technology and held more than 50 patents related to hearing enhancement. Their product line included a small selection of rechargeable, over-the-counter hearing aids for adults with mild to moderate hearing loss. Luxato’s devices were available in behind-the-ear and receiver-in-canal styles and offered features such as preset listening modes, manual volume controls, and app compatibility on select models. All hearing aids were sold online without a prescription and bundled with portable charging cases and accessories for at-home setup. Pricing ranged from approximately $318 to $799 per pair, and customers could opt for financing during checkout. A 60-day return policy and one-year limited warranty were included with most purchases. However, their website and digital storefront are no longer accessible, and their operations appear to have ended without formal notice. While the exact cause is unclear, this review was prepared before their shutdown and is intended to serve as a detailed reference for readers researching hearing aid options with similar features or pricing models.