Get Back on Track with Go Clean Credit’s Solutions
Updated: August 22, 2024
Based in Tempe, AZ, Go Clean Credit is a credit repair company that offers some of the most comprehensive information about credit, credit reporting, and credit repair. Go Clean Credit’s primary focus is to help everyone obtain the best credit they can to reach their goals. They offer several versatile plans that meet the needs of all people.
Read our full review to discover Go Clean Credit's services, selling points, and what customers say about them to help you decide if they are the right company.
Pros
Cons
Content
Quick Stats
About Go Clean Credit
Established in 2003, Go Clean Credit is a credit repair company offering in-depth and comprehensive information about credit, credit reporting, and credit repair services. They aim to fix various financial challenges, such as bankruptcy, defaults, late payments, judgments, student loans, tax liens, and identity theft. The company's primary goal is to assist individuals in achieving their financial objectives by improving their credit scores.
The company offers various services regarding credit repair, including no-cost attorney support, DIY credit repair, positive credit boosts, credit monitoring, and full service, which includes many different services. Their website has a credit education blog to help people better understand how the credit repair process works and how they can get help using other methods.
Go Clean Credit stands out because they offer various options to resolve your credit score. These options include self-service through their free credit repair application, a free credit consultation with an attorney, and other programs that enable you to have the company's experts repair your credit score.
Services & Offerings
Credit monitoring: Go Clean Credit's credit monitoring service tracks your credit reports across all three major bureaus—Equifax, Experian, and TransUnion. This includes round-the-clock alerts for any significant changes to your credit profile, immediate access to your credit scores, and added features like roadside assistance and event discounts.
Credit Education Center: The Credit Education Center provides various resources to help you understand credit management. This includes articles and blog posts on credit-related topics, video tutorials, interactive tools, and occasional educational workshops to support your knowledge and decision-making regarding credit repair.
Credit repair services: The company offers a variety of credit repair options, including comprehensive full-service support, a DIY repair app for those who prefer to handle credit issues independently, and programs focused on improving your credit score through positive credit reporting. They also provide free consultations with attorneys to discuss your credit situation and explore potential strategies.
Go Clean Credit Programs & Prices
The company is not very clear on their plans and pricing; they do mention very vaguely these two plans on their website:
Their Full Service costs $199 to start and is $99 for four months.
This program creates customized solutions for your credit situation. It is ideal for busy people who need someone else to repair their credit score. It is a fixed-price program that includes a 3 to 5-month process.
Positive Credit Boost is priced based on the AU card selected.
This program will help you boost your score quickly, offering full support and a 5-—to 60-day process guarantee. If you have a relative or close friend with excellent credit who adds you as an authorized user on their credit card, it can provide a quick and free way to improve your credit score.
Credit Monitoring
This premium monitoring program gives you a discount to safeguard your credit. It includes roadside assistance, monthly updates, and alerts to issues. Some of the features that this credit repair program can offer you include:
- Discounted pricing for premium monitoring
- 3-bureau credit report monitoring
- 24/7 credit monitoring
- Credit alerts
- Credit education center
- Event discounts
- Credit counseling service
Advantages
Free consultation services
A key advantage is the availability of free consultation services, which allow you to assess your credit situation with the help of experts before making any financial commitment. This consultation provides a detailed overview of potential strategies for improving your credit, helping you decide whether professional assistance suits your needs.
Do it yourself (DIY) free credit repair app
A DIY credit repair app is free for those who prefer managing credit repair independently. This app provides tools and guidance for disputing errors on your credit report, allowing you to handle the process yourself. It’s a valuable option for individuals looking to improve their credit score without incurring additional expenses.
Customizable plan
Another advantage is the availability of a customizable plan tailored to your specific credit needs. Instead of a one-size-fits-all approach, this option allows you to focus on the areas where you need the most help, whether disputing inaccuracies, negotiating with creditors, or managing debts. This ensures that you only utilize the most relevant services to your situation.
Money-back guarantee
Lastly, a money-back guarantee offers reassurance for those using the service. Suppose the expected improvements in your credit score don’t materialize within a specific timeframe. In that case, you may be eligible for a refund, providing an extra layer of confidence as you improve your credit. Ask about this feature before signing papers with the company for more specifics.
Potential Drawbacks
Not available nationwide
One significant limitation is that the service is not available nationwide. This can be a drawback for individuals living in states where the service is not offered, limiting their access to potentially beneficial credit repair assistance. Those affected may need to seek alternative solutions that operate in their area, which can be time-consuming and may not offer the same level of service.
Lacks transparency
Another concern is a lack of transparency in some aspects of the service. For example, information regarding pricing, specific services offered, and the timeline for expected results may not be as readily available or straightforward as some users might expect. This lack of upfront clarity can make it difficult for potential clients to fully understand what they are signing up for, leading to uncertainty about the overall process and possible outcomes.
Lacks BBB accreditation
The service also lacks Better Business Bureau (BBB) accreditation, which can be a red flag for some consumers. BBB accreditation often provides added credibility and trustworthiness, indicating that a company meets specific transparency and customer service standards. Without this accreditation, some users might feel less confident in the reliability and quality of the service, prompting them to seek other options that have this recognition.
Customer Reviews
While they have been in the industry for a long time, they do not have many online customer reviews on trusted websites like Trustpilot and The Better Business Bureau. However, they have an A+ rating on their BBB without accreditation or customer reviews.
On Yelp, they have a rating of 4.8 out of 5 based on 16 reviews, most of which were positive. Customers have shared positive and negative experiences, highlighting the service's impact on financial situations.
Many customers expressed gratitude for the personalized help from specific team members. For instance, one reviewer shared how they finally got their credit back on track after years of being denied for various applications due to a foreclosure being reported incorrectly. They particularly appreciated the affordable pricing and felt the service was worth more than they paid. The reviewer strongly recommended reaching out to the team for assistance.
However, not all reviews were positive. One customer reported a disappointing experience, claiming their credit score worsened after paying for the service. The business responded to this review by explaining that the worsening score could be due to new derogatory items and emphasizing the importance of client participation in the process.
Customer Support
They offer customer support through phone, email, online tickets on their website, and in person. Their working hours are Monday through Friday, from 9 AM to 5 PM.
You can also visit them on Saturdays by setting an appointment. You can reach out to their support team by email at [email protected]. You can also call them at (480) 991-4885.
You will also find FAQs, help guides, articles, videos, tutorials, and more to help you understand and process credit repair.
Are They the Right Provider?
Go Clean Credit seems to stand out as a comprehensive credit repair service with a long-standing reputation since their inception in 2003. Based in Tempe, AZ, the company provides various services, from DIY tools to full-service credit repair, catering to diverse needs.
Their flexible programs, such as the Positive Credit Boost and Full-Service plans, offer tailored solutions to improve your credit score, with options for monthly payments to fit different budgets. These services are particularly beneficial for those dealing with bad credit history.
Despite their strengths, Go Clean Credit faces challenges, including limited geographic availability and transparency issues regarding pricing and services. Additionally, the absence of BBB accreditation might concern potential clients seeking further reassurance. Customer reviews reflect a mix of experiences, with many praising the personalized service and tangible improvements, although there are instances of dissatisfaction that highlight the importance of active client involvement.
Ultimately, this provider could be a valuable resource if you’re looking for a range of credit repair options and dedicated support to address bad credit. However, weighing these aspects carefully is crucial, so consider reaching out directly to understand how their services, including monthly payment plans, align with your needs. For a more detailed look at their offerings and to see if they fit your situation, explore their website or contact their customer support team.
If you are still not sure about this provider, we recommend you read our comprehensive credit repair company reviews with authentic customer experiences and detailed analysis to help you make an informed decision. Our blog posts are filled with expert insights to help you gain knowledge. Don't forget to try our comparison tool—it's designed to quickly and easily show you how different credit repair companies stack up against each other, making your choice that much more straightforward.
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