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Heartland Merchant Services vs WorldPay

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Pros
  • No hardware required
  • Versatile industry coverage
  • Serves all business sizes
  • Round-the-clock support
  • Diverse payment methods
  • Mobile app
  • One-stop-shop solution
Pros
  • Diverse payment acceptance
  • Improved cash flow
  • Business insights
  • Integration capabilities
Cons
  • Lack of CCP price transparency
  • Contractual obligations
  • Charges on disputes
Cons
  • High processing rates
  • Lack of pricing transparency
Summary

Heartland Payment Systems is a trusted player in the realm of payment solutions. Founded in 1997 with a mission to bolster small businesses worldwide. From their headquarters in Princeton, New Jersey, Heartland extends bespoke merchant accounts and state-of-the-art payment processing terminals, seamlessly integrating Point of Sale (POS), payroll, and credit card processing functionalities. Committed to ensuring client satisfaction, Heartland provides round-the-clock support and accommodates a diverse array of payment methods, including digital wallets and ACH payments. The company's unwavering dedication to excellence has garnered significant acclaim, including the receipt of five prestigious Stevie Awards for Sales and Customer Service. While Heartland prides themselves on their advantages, such as the absence of hardware requirements, extensive industry coverage, and user-friendly mobile application, potential drawbacks, like a lack of price transparency and contractual obligations, underscore the importance of careful consideration. Nevertheless, Heartland remains the discerning choice for businesses seeking comprehensive payment solutions and unwavering support in their financial endeavors.
 

Summary

Worldpay, based in Cincinnati, Ohio, processes merchant service transactions globally. They offer a wide range of services, including an online payment gateway, credit card processing, ATM processing, merchant services, rewards, fraud prevention, pre-paid and gift cards, card personalization, debit PIN processing, and cardholder eServices. They offer fast funding, easy-to-use products, 24/7 support, and extensive security features. This company has won industry awards for innovation, regulatory reporting, and payment solutions. They have an A+ BBB rating but are not accredited. Their customer service and system integrity reviews are mixed, but their reputation is generally good.

Quick Stats
  • Transaction Speed : Next-day funding
  • Customer Experience : Poor
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange plus
  • Trustpilot Score : 2.5
  • BBB Rating : B-
Quick Stats
  • Transaction Speed : Same day
  • Customer Experience : Good
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Percentage fee, surcharges, annual fee
  • Trustpilot Score : 3.7 out of 5
  • BBB Rating : N/R
Selling Points
  • Versatile industry coverage
  • Mobile app
  • Round-the-clock support
Selling Points
  • Payment transaction handling
  • Software integration
  • Global reach and currency support
  • Proprietary platform
  • Reporting & analytics
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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