Credit Card Processing Solutions
Top Companies in 2024
CardConnect vs Pinpoint Payments
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- Transaction monitoring and account management
- Online ticketing system
- Detailed reports and fast onboarding
- Integrated solutions
- Chargeback management tools
- Surcharge program for revenue enhancement
- 24/7 customer support
- Hardware and software
- Dual Pricing (surcharge program)
- Merchant cost consulting
- Free virtual terminal
- Various payment methods
- Security and fraud prevention
- Chargeback management
- Integration
- Subpar customer service
- Challenging cancellation process
- Hardware costs
- Non-transparent pricing model
- No international payments
- Lack of transparency
Established in 2006 and rebranded in 2013, CardConnect (CC) is headquartered in King of Prussia, Pennsylvania. Acquired by First Data Corporation in 2017 and later by Fiserv, CC is a reliable partner for businesses seeking secure and efficient payment solutions. The company's mission centers on simplifying payment experiences and enhancing transparency. It offers features like detailed reports, 24/7 customer support, and innovative solutions such as the CardPointe platform, accommodating various channels and POS systems. While concerns about transparency and customer service have been raised, CardConnect stands out for its commitment to security, with PCI compliance and robust data protection measures. Serving businesses of all sizes, from small enterprises to Fortune 500 corporations, CardConnect's versatile approach underscores its commitment to adapting to the dynamic needs of the payment processing industry.
Pinpoint Payments is a credit card processor that was established in 2013. In the years since, they have become one of the industry's largest and most respected processors, with an ever-expanding global reach. They are a five-time Inc. 5000 company that offers a unique blend of merchant services for brick-and-mortar and online businesses, including those deemed high-risk. They serve a wide variety of industries, including retail, restaurants, health and beauty, medical, membership clubs, travel, eCommerce, and much more. They offer fast and secure payment processing solutions tailored to meet each client’s needs and are known for their 24/7 customer service. They are accredited with the BBB with an A+ rating and have a 4.8/5 review rating on Trustpilot. Pinpoint Payments has a dual pricing model where, depending on the client's preference, the cost of processing a credit card transaction could be passed on to card-paying consumers at the time of the sale, at which time it would be openly stated as a distinct line item. Aside from that, they do not share specific plans or pricing models, and prospective clients must submit for a quote.
- Transaction Speed : 24 to 48 hours
- Customer Experience : Fair
- Gift Cards : Available
- Real-Time Reports : Undisclosed
- Transparent Pricing : Unavailable
- Pricing Model : Interchange-plus
- Trustpilot Score : 2.4 out of 5
- BBB Rating : B
- Transaction Speed : 24 hours
- Customer Experience : Good
- Transparent Pricing : Unavailable
- Pricing Model : Undisclosed
- Trustpilot Score : 4.8 out of 5
- BBB Rating : A+
- Customizable payment gateway
- Mobile app accessibility
- Eco-friendly practices
- Multi-currency support
- Reporting and advanced analytics
- Quick cash flow
- Live chat
- Billing & Invoicing—Undisclosed
- Electronic Receipts
- Free Hardware—Undisclosed
- Mobile Card Reader
- Multiple Payment Gateways
- Recurring Payments & Billing
- Reporting & Analytics
- Virtual Terminal
- Billing & Invoicing
- Electronic Receipts
- Free Hardware
- Mobile Card Reader
- Multiple Payment Gateways
- Recurring Payments & Billing
- Reporting & Analytics
- Virtual Terminal
- EMV Compliant
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- Payment Fraud Protection
- PCI Compliance
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Processing Services
- Accounting Software
- POS
- Productivity Software—Undisclosed
- Processing Services
- Accounting Software
- POS
- Productivity Software
- ACH Processing
- Cash Transactions
- Credit Card Terminals
- Electronic Signature
- In-Person Payments
- Mobile Payments
- NFC Payments
- Online Payment Procesing
- ACH Processing
- Cash Transactions
- Credit Card Terminals
- Electronic Signature—Undisclosed
- In-Person Payments
- Mobile Payments
- NFC Payments
- Online Payment Procesing
- Demos—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Tickets
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application—Undisclosed
- Phone
- Tickets
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