trusted formCardConnect vs PaymentCloud | Several.com
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Credit Card Processing Solutions

Top Companies in 2024

CardConnect vs PaymentCloud

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Pros
  • Transaction monitoring and account management
  • Online ticketing system
  • Detailed reports and fast onboarding
  • Integrated solutions
  • Chargeback management tools
  • Surcharge program for revenue enhancement
  • 24/7 customer support
Pros
  • Working with high-risk businesses
  • Tailored solutions
  • Innovative technology
  • Diverse industry support
Cons
  • Subpar customer service
  • Challenging cancellation process
  • Hardware costs
  • Non-transparent pricing model
Cons
  • Transaction volume restrictions
  • Lack of transparency
Summary

Established in 2006 and rebranded in 2013, CardConnect (CC) is headquartered in King of Prussia, Pennsylvania. Acquired by First Data Corporation in 2017 and later by Fiserv, CC is a reliable partner for businesses seeking secure and efficient payment solutions. The company's mission centers on simplifying payment experiences and enhancing transparency. It offers features like detailed reports, 24/7 customer support, and innovative solutions such as the CardPointe platform, accommodating various channels and POS systems. While concerns about transparency and customer service have been raised, CardConnect stands out for its commitment to security, with PCI compliance and robust data protection measures. Serving businesses of all sizes, from small enterprises to Fortune 500 corporations, CardConnect's versatile approach underscores its commitment to adapting to the dynamic needs of the payment processing industry.

Summary

PaymentCloud is a merchant services company, founded in 2015 and based in Los Angeles, CA, that offers credit card processing to businesses of all types and risk levels. They specialize in high-risk merchant accounts, providing services to industries such as credit repair, adult products, firearms, dating sites, and the like. They feature seamless integrations with many tools like Shopify, OpenCart, WordPress, WooCommerce, and many more. They boast many features in their credit card processing, such as seamless digital payments, digitally trackable and encrypted transactions, fraud protection, contactless payments, and full PCI compliance. They have an excellent reputation among clients, garnering a 4.3/5 score on Trustpilot. Clients generally laud their helpful and patient customer support and their accepting nature toward high-risk businesses. The costs incurred for their services differ and aren’t specified on PaymentCloud's website, as they require prospective clients to submit a quote.

Quick Stats
  • Transaction Speed : 24 to 48 hours
  • Customer Experience : Fair
  • Gift Cards : Available
  • Real-Time Reports : Undisclosed
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange-plus
  • Trustpilot Score : 2.4 out of 5
  • BBB Rating : B
Quick Stats
  • Transaction Speed : Undisclosed
  • Customer Experience : Good
  • Transparent Pricing : Unavailable
  • Pricing Model : Undisclosed
  • Trustpilot Score : 4.3 out of 5
  • BBB Rating : B+
Selling Points
  • Customizable payment gateway
  • Mobile app accessibility
  • Eco-friendly practices
  • Multi-currency support
Selling Points
  • Zero-cost processing
  • Funding program
  • Payment gateways
System Features
  • Undisclosed
    Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Undisclosed
    Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Undisclosed
    Cloud-Based
  • Mac
  • Undisclosed
    On-Site Installation
  • Windows
Operating System Compatabilities
  • Undisclosed
    Android
  • Undisclosed
    Cloud-Based
  • Undisclosed
    Mac
  • Undisclosed
    On-Site Installation
  • Undisclosed
    Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • Undisclosed
    NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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