Credit Card Processing Solutions
Top Companies in 2024
Adyen vs CardConnect
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- Global reach
- Transaction monitoring and account management
- Online ticketing system
- Detailed reports and fast onboarding
- Integrated solutions
- Chargeback management tools
- Surcharge program for revenue enhancement
- 24/7 customer support
- Minimum monthly billing threshold
- Limited industry coverage
- Subpar customer service
- Challenging cancellation process
- Hardware costs
- Non-transparent pricing model
Established in 2006 and headquartered in Amsterdam, Adyen is a leading global payment processing company known for simplifying transactions, payment management, and income tracking. With an impressive clientele, including Netflix, McDonald's, and Microsoft, Adyen's payment processing support various payment methods and currencies, fostering a seamless global reach. The company's transparent pricing model, devoid of monthly fees, provides flexibility to businesses of all sizes. Adyen places a strong emphasis on security, holding top industry standards for encryption and PCI DSS compliance. Their two-step fraud prevention process includes authentication barriers and integrated risk management elements, ensuring a secure payment environment. While Adyen boasts a solid score of 4.8 out of 5 on Capterra for their international capabilities, organized user interface, and diverse payment methods, user reviews on Trustpilot reveal a mix of positive and negative experiences.
Established in 2006 and rebranded in 2013, CardConnect (CC) is headquartered in King of Prussia, Pennsylvania. Acquired by First Data Corporation in 2017 and later by Fiserv, CC is a reliable partner for businesses seeking secure and efficient payment solutions. The company's mission centers on simplifying payment experiences and enhancing transparency. It offers features like detailed reports, 24/7 customer support, and innovative solutions such as the CardPointe platform, accommodating various channels and POS systems. While concerns about transparency and customer service have been raised, CardConnect stands out for its commitment to security, with PCI compliance and robust data protection measures. Serving businesses of all sizes, from small enterprises to Fortune 500 corporations, CardConnect's versatile approach underscores its commitment to adapting to the dynamic needs of the payment processing industry.
- Customer Experience : Fair
- Money-Back Guarantee : True
- Gift Cards : Undisclosed
- Real-Time Reports : Avaialble
- Transparent Pricing : Unavaialble
- Pricing Model : Fixed processing fee & Interchange plus
- Trustpilot Score : 1.7 out of 5
- BBB Rating : N/R
- Transaction Speed : 24 to 48 hours
- Customer Experience : Fair
- Gift Cards : Available
- Real-Time Reports : Undisclosed
- Transparent Pricing : Unavailable
- Pricing Model : Interchange-plus
- Trustpilot Score : 2.4 out of 5
- BBB Rating : B
- No contracts
- Diverse payment methods
- Customizable payment gateway
- Mobile app accessibility
- Eco-friendly practices
- Multi-currency support
- Billing & Invoicing—Undisclosed
- Electronic Receipts—Undisclosed
- Free Hardware—Undisclosed
- Mobile Card Reader
- Multiple Payment Gateways
- Recurring Payments & Billing—Undisclosed
- Reporting & Analytics
- Virtual Terminal—Undisclosed
- Billing & Invoicing—Undisclosed
- Electronic Receipts
- Free Hardware—Undisclosed
- Mobile Card Reader
- Multiple Payment Gateways
- Recurring Payments & Billing
- Reporting & Analytics
- Virtual Terminal
- EMV Compliant
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- Payment Fraud Protection
- PCI Compliance
- Annual Subscription
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Processing Services—Undisclosed
- Accounting Software—Undisclosed
- POS—Undisclosed
- Productivity Software—Undisclosed
- Processing Services
- Accounting Software
- POS
- Productivity Software—Undisclosed
- ACH Processing
- Cash Transactions—Undisclosed
- Credit Card Terminals
- Electronic Signature—Undisclosed
- In-Person Payments
- Mobile Payments
- NFC Payments—Undisclosed
- Online Payment Procesing
- ACH Processing
- Cash Transactions
- Credit Card Terminals
- Electronic Signature
- In-Person Payments
- Mobile Payments
- NFC Payments
- Online Payment Procesing
- Demos
- —Undisclosed
- FAQs—Undisclosed
- Help Guides
- Live Chat
- Mobile Application—Undisclosed
- Phone—Undisclosed
- Tickets—Undisclosed
- Demos—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Tickets
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