Business Phone Systems
Top Companies in 2024
CallHippo vs CenturyLink
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- Scalability
- Advanced features
- Mobile application
- Integration with other applications
- Flexible
- Allows multiple users and devices on one plan
- Mobile application
- High-speed fiber connections
- Customer support issues
- Software bugs and glitches
- Security concerns
- Challenges in contacting support
- May experience outages
CallHippo, founded in 2017 and headquartered in Delaware, is a leading cloud-based business telephony solution designed to enhance customer communication for businesses globally. The company allows users to acquire local, toll-free, and mobile numbers from over 50 countries, enabling efficient customer interactions. With a user-friendly interface, businesses can set up their call centers in under three minutes. The platform offers advanced features, including VoIP services, call tracking, speech analytics through their COACH tool, and voice broadcasting capabilities. Unique functionalities like Power Dialer and Automatic Call Distribution streamline operations and improve productivity. CallHippo integrates seamlessly with over 85 business applications, such as Salesforce and HubSpot, enhancing overall efficiency. Customer feedback highlights CallHippo's effectiveness in improving service quality and operational efficiency. The company has garnered a loyal clientele of over 4,000 businesses and is recognized for their innovative approach to telephone solutions. With a solid commitment to customer support and continuous improvement, CallHippo is positioned as a key player in the VoIP industry, encouraging potential users to explore their offerings further.
Headquartered in Los Angeles, CA., CenturyLink is one of the leading telecommunication companies offering affordable internet solutions for upcoming businesses and top-of-the-range landline service. The company has grown through key acquisitions, offering services like traditional landlines, advanced VOIP systems, and unified communications. Their flexible pricing plans with perks like free equipment and installation, comprehensive communication solutions, and a user-friendly mobile app show their commitment to continuous evolution in the fast-paced technological world. However, the company needs to address drawbacks such as security concerns and inconsistent customer services to remain competitive. Despite these challenges, CenturyLink's commitment to providing affordable internet solutions and ability to address customer complaints shows that the company is headed in a good direction.
- Business Size Supported : Small and large businesses
- Transparent Pricing : True
- Pricing Model : Per user per month
- Customer Experience : Good
- Money-Back Guarantee : True
- Trustpilot Score : 2.3 out of 5
- BBB Rating : N/R
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : Small and medium size
- Transparent Pricing : True
- Pricing Model : Per user, per month
- Customer Experience : Excellent
- Money-Back Guarantee : True
- Trustpilot Score : 1.1 out of 5
- BBB Rating : N/R
- Free trial
- International presence
- AI-first solutions
- Cheap and reliable high-speed connections through fiber
- Affordable internet and voice solutions for business
- Cheaper scalability
- Call Analytics
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails—Undisclosed
- Cellphone Compatability—Undisclosed
- Cloud-Based Services—Undisclosed
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number—Undisclosed
- Internet Fax—Undisclosed
- Local Numbers for All Users—Undisclosed
- Mobile App
- Real-Time Reports—Undisclosed
- Team Messaging—Undisclosed
- Third-Party Software Integrations—Undisclosed
- Unified Communications as a Service (UCaaS)
- Unlimited Calls—Undisclosed
- Unlimited SMS—Undisclosed
- Video Conferencing—Undisclosed
- Virtual Assistant/Receptionist—Undisclosed
- Virtual Phone Numbers—Undisclosed
- Voicemail to Email
- Call Analytics
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Android—Undisclosed
- iOS
- macOS—Undisclosed
- Windows—Undisclosed
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)—Undisclosed
- Headsets—Undisclosed
- Intercom & Paging—Undisclosed
- IP Conference Phones
- IP Desk Phones—Undisclosed
- Wi-Fi (Cordless) Phones—Undisclosed
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Documentation—Undisclosed
- In-Person—Undisclosed
- Live Online
- Videos—Undisclosed
- Webinars—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media—Undisclosed
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
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