Delta Auto Protect: Pay Less on Your Next Repair
Updated: September 5th, 2023
Delta Auto Protect is an extended warranty provider that offers coverage for mechanical breakdowns, roadside assistance, and auto repairs. As of 2020, they have temporarily stopped taking in new customers due to a lack of staff members, but their website indicates that existing customers can still file claims. The following is an old review written before the company shut down. If you wish to continue searching for some of the best existing companies out there for your auto warranty needs, you can check out our review page or visit our blog.
Pros
Cons
Quick Stats
About Delta Auto Protect
Headquartered in Philadelphia, Pennsylvania, Delta was founded in 2014. Known for its competitive pricing and wide range of coverage options, the company provides services in most states. However, it gained a reputation for a sluggish quote process and swift policy expiration. Notably, the Better Business Bureau (BBB) chose not to accredit Delta and gave them an F rating, accompanied by a customer review score of 2.96 and over 959 complaints.
Delta Auto Protect Coverage
Delta offers three plans: Diamond, Diamond Plus, and Diamond Premier. Although they provide services in many states, their coverage isn't available in Alabama, California, Florida, Missouri, Texas, and Washington.
| What Is Included | Diamond | Diamond Plus | Diamond Premier |
|---|---|---|---|
| Gasoline | ✓ | ✓ | ✓ |
| Engine | ✓ | ✓ | ✓ |
| Transmission | ✓ | ✓ | ✓ |
| Electrical System | ✓ | ✓ | ✓ |
| Cooling System | ✓ | ✓ | ✓ |
| Drive Axle | ✓ | ✓ | ✓ |
| Brakes | ✓ | ✓ | ✓ |
| Four-Wheel & AWD | ✓ | ✓ | ✓ |
| Steering System | Not available | ✓ | ✓ |
| Fuel System | Not available | Not available | ✓ |
| Differential Assembly | Not available | Not available | ✓ |
| Air Conditioning | Not available | Not available | ✓ |
| Front Suspension | Not available | Not available | ✓ |
| Rear Suspension | Not available | Not available | ✓ |
| Diesel | Not available | Not available | ✓ |
| ABS-Brakes | Not available | Not available | ✓ |
| High-Tech Components | Not available | Not available | ✓ |
They cover vehicles up to 20 years old and 140,000 miles. Their policy plans last for up to 8 years.
Extra benefits
All plans include:
- $120 per occurrence to tow to the nearest repair facility
- $65 per day for up to four days as a rental car reimbursement
- $30 per occurrence lockout assistance
- $40 per occurrence for a jump-start or battery boost
- $40 per occurrence for fuel delivery
- $50 per day for up to three days for emergency trip interruption
Cancelation policy
Delta Auto Protect offers its customers a 30-day money-back guarantee; if they don't file a claim during this time frame, they receive a full refund. If a claim is filed within the first 30 days, the refund is prorated depending on when the cancelation occurs and on the mileage. If the vehicle service contract is canceled after the 30-day period, a refund will be issued depending on the number of days or mileage, with a $25 penalty.
Delta Auto Protect Cost
Delta Auto Protect contracts are some of the most affordable on the market, as they range around two cents per mile. That being said, the final cost depends on factors like mileage, model, model year, make, deductible, and plan type. It's worth highlighting that they offer a price-match guarantee—if you find a lower price with another warranty provider, they are prepared to match it.
Delta Auto Protect Customer Support
Current customers can contact them at their phone number, (215) 344-2035. They are currently operating with a reduced staff, so customer service response times may be slower than usual, and they might not accept phone calls. To file a claim, you can visit their website and access the customer login center. Unfortunately, the company doesn't have an email address to help with inquiries.
Conclusion
Delta Auto Protect offers a variety of competitive extended warranty plans with wide coverage options for vehicles up to 20 years old and 140,000 miles. Despite concerns about a slow quote process and policy expiration, they provide benefits like towing, rental car reimbursement, and more.
For information about other top auto warranty companies, visit our review page and blog. We suggest a thorough evaluation and comparison of different service providers through our comparison tool to help you make the most informed decision.
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