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Protect My Car vs Safeguard My Car

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Pros
  • 24/7 roadside assistance
  • Includes student and military discounts
  • Trip interruption reimbursement
  • Transferable coverage
Pros
  • Offered access to licensed repair facilities nationwide
  • Included rental car reimbursement
  • Provided trip interruption coverage
  • Covered select hybrid components
  • Allowed contract transfers for qualifying private-party sales
Cons
  • Roadside assistance limited to 2 service calls per year
  • Not transparent about their prices
  • Doesn't cover California and Washington
  • Free quotes are not fully online, may pressure customers into buying
Cons
  • No longer offers vehicle service contracts
  • Provided limited plan-specific pricing information
  • Published dated sample contracts
  • Did not offer live chat or an online customer portal
  • Received reports of communication and claims issues
Summary

Protect My Car is a well-known company in Saint Petersburg, Florida, that has been around since 2005 and offers many services to keep your car safe and in good shape. They offer longer guarantees on cars that have up to 20 years left on them. Protect My Car stands out from others in the same field because they offer extra benefits and a wide range of coverage choices. They're proud to offer their services directly to you; they call it "The PMC Way."

Since March 2023, when it was said that PMC had fired 75 workers because of "unexpected business circumstances," there have been some worrying stories about the company. There are also hints that they will be firing more workers. So, it wasn't clear if this service provider was out of business or would be soon.
 

Summary

Founded in 2021, Safeguard My Car was a Florida-based marketer of vehicle service contracts. Business records listed a principal address in St. Petersburg, while the company’s website displayed an Orlando office. Third-party administrators handled their contracts, claims, and repair authorizations.

The provider offered three plan categories: Powertrain Protection, Used Stated Coverage, and New Exclusionary Coverage. Depending on the plan, covered systems included the engine, transmission, drive axle, air conditioning, suspension, steering, electrical system, and select hybrid components. Powertrain coverage accepted eligible vehicles with up to 250,000 miles, and every plan included 24/7 roadside assistance.

Safeguard My Car did not hold BBB accreditation and had no verified Trustpilot or Google review profile. Feedback available through other sources was limited and mostly critical, with complaints involving sales practices, communication, claim denials, and repair coverage. The company has since gone out of business and no longer sells contracts. Former customers may need to contact the administrator or insurer listed in their agreements for help with claims or remaining coverage.

Quick Stats
  • BBB Rating : C
  • Maximum Mileage : 200,000
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 3
  • Waiting Period : N/A
  • Operating Status : Active
Quick Stats
  • BBB Rating : N/R (unaccredited)
  • Maximum Mileage : 250,000 miles
  • Money-Back Guarantee : Available within 30 days
  • Number of Plans Available : Three plan categories with five coverage levels
  • Waiting Period : Contract-specific and not publicly disclosed
  • Operating Status : Out of business
  • Deductible Range : $100 (default)
Selling Points
  • Maintenance benefits available in each of their plans
  • Available for some commercial vehicles
  • Monthly PMC rewards
  • Covers vehicles up to 20 years old with high mileage of up to 250,000
Selling Points
  • Accepted eligible vehicles with up to 250,000 miles
  • Offered three levels of powertrain protection
  • Included 24/7 roadside assistance with every plan
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee

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