trusted formEndurance vs Zurich | Several.com
Although we earn commissions from partners, we ensure unbiased evaluations. More on our 'How We Work' page

Endurance vs Zurich

Press [Add to Compare] to Edit, Add or Remove Vendors

Pros
  • Direct provider with in-house claims handling
  • Unlimited mileage on most plans
  • Free first year of Elite Benefits
  • Online quotes without a phone call
  • Transferable coverage
  • Accepts salvage and rebuilt titles
  • Interest-free payment plans available
Pros
  • No waiting period when purchased at dealership
  • Exclusionary Comprehensive plan covering virtually all mechanical and electrical components
  • Vehicles up to 15 years old and 150,000 miles eligible
  • Available in all 50 states, including California
  • Any ASE-certified repair facility in the US
  • Direct payment to repair facility upon claim approval
  • Purchasing flexibility: dealerships, direct, and broker partners
  • A+ BBB accreditation with AM Best A++ financial strength rating
Cons
  • May deny claims based on maintenance record requirements
  • 30-day/1,000-mile waiting period before coverage begins
  • Aftermarket or used parts may replace OEM
  • No weekend customer service hours
  • Not available as direct-to-consumer in Massachusetts
  • EV and hybrid batteries explicitly excluded
Cons
  • Quotes only available through dealership or direct contact
  • Dealership-only primary sales model introduces dealer markup
  • Non-renewable contracts; new purchase required at expiry
  • Significant gap between Standard and Comprehensive tiers
  • Engine teardown requirement documented in major failure claims
  • Florida contracts administered by a third-party entity (Vehicle Dealer Solutions, Inc.)
  • Plans not transferable on dealer trade-ins, only on private sales
  • No mobile app or online claims portal for consumers
Summary

Founded in 2006 and headquartered in Northbrook, Illinois, Endurance Warranty Services has grown into one of the largest independent direct providers of vehicle service contracts in the United States. Unlike brokers that resell plans from third-party administrators, Endurance underwrites and administers most of its own contracts, meaning there's no middleman between you and the company handling your claim. The company offers six distinct coverage tiers, ranging from basic powertrain protection to exclusionary near-factory coverage, plus a unique Advantage plan that bundles up to $3,500 in annual maintenance benefits. Endurance is one of the few providers offering unlimited mileage on most plans and accepts vehicles up to 20 years old, making them a rare option for high-mileage drivers and owners of older cars. They offer MBI coverage to California residents instead of traditional service contracts. All plans include perks like 24/7 roadside assistance, rental car reimbursement, and trip interruption coverage, as well as a free first year of Elite Benefits. Customer feedback is mixed, but Endurance holds an A rating from the BBB and is accredited.

Summary

Zurich North America offers vehicle service contracts backed by one of the world’s largest insurance organizations, with US auto-related coverage dating back to 1914. Their plans are issued and administered by Universal Underwriters Service Corporation in most states, with state-specific structures in Florida, California, and New York. Coverage is primarily sold through franchised and independent dealerships, though direct inquiry and select broker access may also be available. Zurich’s vehicle protection lineup includes three main tiers: Powertrain, Standard, and Comprehensive. The Comprehensive plan is exclusionary, covering most mechanical, electrical, and electronic components except listed exclusions. Zurich also offers a dedicated EV service contract, with the Comprehensive EVSC tier standing out for its high-voltage battery coverage. Eligible vehicles may qualify up to 15 years old and under 150,000 miles, and most dealership-purchased plans begin with no waiting period. Benefits include roadside assistance, rental reimbursement, trip interruption coverage, direct repair shop payment, and access to any ASE-certified repair facility. Zurich’s institutional strength, A+ BBB accreditation, and A++ AM Best rating add credibility, though pricing transparency, dealership markup, non-renewable contracts, and mixed claim-related feedback are important considerations.

Quick Stats
  • BBB Rating : A
  • Maximum Mileage : Unlimited
  • Money-Back Guarantee : Available (30 days)
  • Number of Plans Available : 6
  • Waiting Period : 30 days / 1,000 miles
  • Operating Status : Active
  • Deductible Range : $0–$200
Quick Stats
  • BBB Rating : A+ (accredited)
  • Maximum Mileage : 150,000 miles
  • Money-Back Guarantee : Undisclosed
  • Number of Plans Available : 3 plus dedicated EVSC plans
  • Waiting Period : N/A (no waiting period when purchased at dealership; inspection may apply if purchased after factory warranty expiry)
  • Operating Status : Active
  • Deductible Range : $0–$200 (negotiated at point of sale)
Selling Points
  • Risk-Free 30-Day Money-Back Guarantee
  • Your Choice of Any ASE-Certified Mechanic or Dealership
  • 1 Year of Free Elite Benefits
  • Coverage for Vehicles Up to 20 Years / 200K Miles
Selling Points
  • Dedicated EV service contract with explicit high-voltage battery coverage
  • $284 million in mechanical claims paid in 2024
  • Motorcycle, powersport, personal watercraft, and snowmobile VSCs available through dealerships
  • Most extensive ancillary protection suite in the dealership F&I market
  • 150+ years of institutional insurance history backing every contract
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Get a Free Quote

Endurance vs. Zurich

Choosing the proper extended auto warranty ensures your vehicle's longevity and avoids unexpected repair costs. Two notable players in this field are Endurance and Zurich. Both offer extensive coverage options but differ significantly in pricing, benefits, and drawbacks. Here’s a detailed comparison of Endurance and Zurich to help you decide which might be better for your needs.

Coverage plans and options

Both Endurance and Zurich provide a range of coverage plans designed to protect different components of your vehicle. Endurance offers five levels of coverage, from primary to comprehensive, including powertrain and exclusionary plans. These plans cover various essential vehicle components like the engine, transmission, and electrical systems, with options for add-ons such as roadside assistance and rental car reimbursement. Similarly, Zurich provides extended warranties that cover most mechanical failures and offer flexibility in choosing repair shops, as long as they are ASE-certified. Zurich’s plans are also somewhat customizable, though they typically cover fewer components than Endurance's more extensive options.

Endurance stands out with their direct-to-consumer approach, managing claims and customer service internally, which can lead to a more streamlined experience. Their plans include unique features like high-tech component coverage and options for commercial and hybrid vehicles. On the other hand, Zurich’s extended warranties are often purchased through dealerships, which might offer fewer customization options. However, Zurich’s nationwide coverage and the ability to use any certified repair shop offer convenience, especially if you prefer flexibility over a tailored plan.

Pricing

Pricing for extended warranties generally varies based on the vehicle’s make, model, age, and the level of coverage chosen. Endurance and Zurich are competitive in pricing, offering various plans to fit different budgets. Endurance’s plans are priced between $70 and $125 monthly, depending on coverage and add-ons. Zurich’s pricing also aligns with industry standards, although the exact rates can vary depending on the dealership or broker through which you purchase the warranty.

Endurance provides transparent pricing on their website and discounts for various groups, including government employees and military personnel. They also have ongoing promotions that can significantly reduce costs. Zurich, however, does not list pricing online and generally requires obtaining a quote through a dealership or broker. This can sometimes make Zurich’s pricing less predictable and potentially higher if purchased through third parties.

Standout Benefits

Both Endurance and Zurich offer notable benefits that enhance their warranty packages. Endurance provides 24/7 roadside assistance, rental car reimbursement, and trip interruption coverage. Their comprehensive plans include a free year of Endurance Elite benefits, key fob replacement, and tire repair. Zurich similarly offers nationwide coverage, no waiting period if purchased through a dealership, and transferable contracts, which can be advantageous if you sell your car.

Potential Drawbacks

Both providers have their drawbacks. Endurance’s plans can be on the pricier side, particularly for higher levels of coverage. Some customers have reported issues with claims processing delays. While offering flexibility and nationwide coverage, Zurich might require an inspection if the warranty is purchased after the factory warranty expires, which could be inconvenient.

Endurance’s higher cost might deter those on a tight budget. Additionally, the complexity of their coverage options and exclusions can be overwhelming, requiring careful review of the terms and conditions. Zurich’s main drawback is the potential pricing and service quality variability, depending on the dealership or broker. Moreover, their plans might not cover as many components or offer as many add-ons as Endurance, making them less comprehensive for some users.

Conclusion

When comparing Endurance and Zurich, the choice largely depends on your needs and preferences. Endurance offers extensive coverage options, customizable plans, and additional benefits that can provide peace of mind and convenience. However, their higher cost and the complexity of their terms may not suit everyone. Zurich provides flexibility in repair shop choices, no waiting period when bought through a dealership, and competitive pricing. Yet, their plans may not be as comprehensive as Endurance’s, and pricing can be less transparent. 

Get a Free Auto Warranty Quote Now

Save Big on Auto Warranty

Fill out a quick form to claim special offers on Auto Warranty

image