trusted formCarvanaCare vs Protect My Car | Several.com
Although we earn commissions from partners, we ensure unbiased evaluations. More on our 'How We Work' page

CarvanaCare vs Protect My Car

Press [Add to Compare] to Edit, Add or Remove Vendors

Pros
  • Three coverage levels
  • Financing available with vehicle purchase
  • Roadside assistance included
  • Nationwide repair network
  • Premier plan offers extra benefits
Pros
  • 24/7 roadside assistance
  • Includes student and military discounts
  • Trip interruption reimbursement
  • Transferable coverage
Cons
  • Only available with Carvana purchases
  • No published pricing
  • Terms vary by vehicle
  • Mixed claims experiences
Cons
  • Roadside assistance limited to 2 service calls per year
  • Not transparent about their prices
  • Doesn't cover California and Washington
  • Free quotes are not fully online, may pressure customers into buying
Summary

Carvana Care is a vehicle service contract program available to eligible buyers purchasing a vehicle through Carvana. Founded in 2012 and headquartered in Tempe, Arizona, they integrate coverage directly into the online vehicle buying process, allowing many customers to include the cost in their financing. They offer three coverage levels, Essential, Plus, and Premier, with benefits that include roadside assistance, rental reimbursement, and additional maintenance and cosmetic protection on higher-tier plans. Claims are administered by SilverRock through a nationwide repair network. Carvana holds an A+ rating from the Better Business Bureau, although they are not BBB accredited, and they maintain a strong Trustpilot rating based on thousands of customer reviews. This review examines their coverage options, pricing, contract terms, claims process, customer experience, and support resources to help you better understand whether Carvana Care is the right choice for your vehicle protection needs.

Summary

Protect My Car is a well-known company in Saint Petersburg, Florida, that has been around since 2005 and offers many services to keep your car safe and in good shape. They offer longer guarantees on cars that have up to 20 years left on them. Protect My Car stands out from others in the same field because they offer extra benefits and a wide range of coverage choices. They're proud to offer their services directly to you; they call it "The PMC Way."

Since March 2023, when it was said that PMC had fired 75 workers because of "unexpected business circumstances," there have been some worrying stories about the company. There are also hints that they will be firing more workers. So, it wasn't clear if this service provider was out of business or would be soon.
 

Quick Stats
  • BBB Rating : A+ (Unaccredited)
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : Unavailable
  • Number of Plans Available : 3
  • Waiting Period : Undisclosed
  • Operating Status : Active
  • Deductible Range : Quote-based
Quick Stats
  • BBB Rating : C
  • Maximum Mileage : 200,000
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 3
  • Waiting Period : N/A
  • Operating Status : Active
Selling Points
  • Built into the online purchase process
  • Coverage can be financed with the vehicle
  • Premier plan includes maintenance perks
  • Claims administered by SilverRock
Selling Points
  • Maintenance benefits available in each of their plans
  • Available for some commercial vehicles
  • Monthly PMC rewards
  • Covers vehicles up to 20 years old with high mileage of up to 250,000
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

Save Big on Auto Warranty

Fill out a quick form to claim special offers on Auto Warranty

image