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CarShield vs Premier Auto Protect

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Pros
  • Affordable prices
  • 24/7 roadside assistance
  • Trip interruption reimbursement
  • Transferable warranties
  • Accepts high-mileage vehicles
Pros
  • Transferable coverage
  • Cancellation option
  • Rental car reimbursement
  • Nationwide coverage
  • Around-the-clock roadside assistance
Cons
  • May not cover hybrid vehicles
  • May not cover entire cost of repairs
  • Strained relationship with BBB
  • Doesn't offer services in California
Cons
  • Lack of transparency
  • Limited transferability options
Summary

CarShield is one of the most well-known brands in the extended auto warranty industry. They offer a variety of cost-effective packages and a very high mileage limit. With CarShield, you can choose the coverage that best fits your needs and budget. And because CarShield has a high mileage limit, you can rest assured that your car will be protected for years to come.

Summary

Premier Auto Protect, established in 2016, is a prominent extended warranty provider based in New York. Offering four coverage plans: Premier Basic, Premier Value, Premier Complete, and Exclusionary, their services are extended nationwide and include benefits such as roadside assistance and rental car coverage. Premier Auto Protect stands out in the extended warranty market with key features that enhance customer satisfaction. The transferability of their auto warranties offers flexibility, allowing a single transfer during the coverage period. Notably, the 30-day cancellation option allows customers to assess and decide on their coverage satisfaction.
Additionally, they simplify the claims process by facilitating direct payments to repair shops, ensuring a streamlined and convenient reimbursement process. While these aspects highlight Premier Auto Protect's strengths, addressing transparency concerns and evaluating the waiting period are essential considerations for potential customers seeking extended vehicle protection. Premier Auto Protect demonstrates responsiveness to customer complaints, aiming for issue resolution. The company holds an A rating with the Better Business Bureau, emphasizing their desire to provide the best possible service to their customers. With transferability and comprehensive coverage strengths, Premier Auto Protect is a reliable choice for extended vehicle protection.

Quick Stats
  • BBB Rating : D
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 7
  • Repair Shop Choice : Yes
  • Term Limits : Mileage-based
  • Waiting Period : 25 to 40 days
  • Operating Status : Active
  • Business Started : 2005
  • Online Quote : True
Quick Stats
  • BBB Rating : A
  • Cancelation Option : Available
  • Maintenance Coverage : False
  • Money-Back Guarantee : Available
  • Number of Plans Available : 4
  • Repair Shop Choice : True
  • Term Limits : Undisclosed
  • Waiting Period : 30 days and 1,000 miles
  • Operating Status : Active
  • Business Started : 2016
  • Online Quote : True
Selling Points
  • Affordable plans that can be tailored to your budget and coverage needs
  • Monthly & term period contracts
  • Coverage for most vehicle types (cars, EVs, trucks, SUVs, motorcycles, and all-terrain vehicles (ATVs))
  • Covers luxury vehicle and high-end components
  • Cars with up to 300,000 miles are covered
  • Easy-to-use mobile app
Selling Points
  • Cancellation option
  • Transferable coverage
  • 24/7 roadside assistance
  • Nationwide coverage
  • Direct payment
Customer Support
  • Phone
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Check
  • ACH Transactions
  • PayPal
  • Apple Pay
  • Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Undisclosed
    Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer

CarShield vs. Premier Auto Protect

Extended auto warranties can provide financial security when unexpected repairs arise, but choosing the right provider can be challenging. CarShield and Premier Auto Protect are two well-known companies offering vehicle service contracts (VSCs).

This comparison will dive into each provider’s coverage plans, pricing, standout benefits, potential drawbacks, and overall value to help you choose the best one for your vehicle. 

Coverage plans and options

CarShield offers a range of coverage options, with six distinct plans tailored to different vehicle types and levels of protection. Their Diamond plan is the most comprehensive, covering nearly all vehicle components except for a few exclusions. The Platinum plan focuses on high-mileage vehicles, while the Gold and Silver plans provide varying levels of protection for essential systems. Additionally, CarShield provides specialized plans for electric vehicles, motorcycles, ATVs, and high-tech electronics.

In contrast, Premier Auto Protect offers four coverage tiers. Their Basic plan covers essential components like the engine, while the Premier Value plan adds steering and brakes. The Complete plan includes high-tech electronics and hybrids, and the Exclusionary plan covers all parts except those excluded. They also offer coverage for motorcycles, ATVs, and personal watercraft.

Pricing

CarShield structures their pricing based on vehicle specifics such as age, mileage, and location, making costs highly variable. Monthly pricing generally ranges between $99.99 and $139.99, though some plans may cost as low as $69.99 or exceed $200 per month. The company offers both month-to-month contracts and fixed-term agreements, allowing flexibility in coverage duration.

Premier Auto Protect also takes a quote-based approach, meaning pricing is determined on a case-by-case basis. While the company does not publicly disclose pricing details, they offer special discounts for organizations like AAA, AARP, and USAA members. Unlike CarShield, Premier Auto Protect provides prorated refunds for cancellations after 30 days, though a $25 cancellation fee applies.

Advantages

CarShield’s primary advantage is their flexibility. With flexible plans, a 30-day money-back guarantee, and acceptance of high-mileage vehicles up to 300,000 miles, they cater to a broad range of drivers. Additional perks include 24/7 roadside assistance, rental car reimbursement, and trip interruption coverage.

Premier Auto Protect sets themselves apart with their direct payment model, which eliminates the need for customers to pay for repairs upfront and wait for reimbursement. They also offer nationwide coverage, including service in Canada, and provide around-the-clock roadside assistance. 

Drawbacks

While CarShield aims to fit all your extended warranty coverage needs, some limitations exist. They do not cover hybrid vehicle components, including hybrid batteries, and exclude certain expenses like shop charges and storage fees. Additionally, they have a D rating with the Better Business Bureau due to complaints about claims processing and customer service.

Premier Auto Protect also has drawbacks, including a lack of transparency in pricing and eligibility, requiring customers to request quotes without clear costs. Their transferability is limited to one transfer per policy and prohibits third-party transfers, which can be restrictive for resale. Additionally, there’s a 30-day and 1,000-mile waiting period before coverage starts, leaving customers without immediate protection.

Final thoughts

When choosing an auto warranty provider, CarShield and Premier Auto Protect stand out as top choices. CarShield is a better option for those seeking flexibility, a wide range of plans, and budget-friendly month-to-month payments. On the other hand, Premier Auto Protect is ideal for those who prefer a direct provider, a smoother claims process, and better customer service. 

Choosing the best warranty depends on your vehicle type, budget, and preference for contract flexibility or reliability.

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