Auto Warranty
Top Companies in 2026
CarShield vs CarvanaCare
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- Affordable prices
- 24/7 roadside assistance
- Trip interruption reimbursement
- Transferable warranties
- Accepts high-mileage vehicles
- Three coverage levels
- Financing available with vehicle purchase
- Roadside assistance included
- Nationwide repair network
- Premier plan offers extra benefits
- May not cover hybrid vehicles
- May not cover entire cost of repairs
- Strained relationship with BBB
- Doesn't offer services in California
- Only available with Carvana purchases
- No published pricing
- Terms vary by vehicle
- Mixed claims experiences
CarShield is one of the most well-known brands in the vehicle service contract industry. They offer a variety of cost-effective packages and a very high mileage limit. With CarShield, you can choose the coverage that best fits your needs and budget. And because CarShield has a high mileage limit, you can rest assured that your car will be protected for years to come.
Carvana Care is a vehicle service contract program available to eligible buyers purchasing a vehicle through Carvana. Founded in 2012 and headquartered in Tempe, Arizona, they integrate coverage directly into the online vehicle buying process, allowing many customers to include the cost in their financing. They offer three coverage levels, Essential, Plus, and Premier, with benefits that include roadside assistance, rental reimbursement, and additional maintenance and cosmetic protection on higher-tier plans. Claims are administered by SilverRock through a nationwide repair network. Carvana holds an A+ rating from the Better Business Bureau, although they are not BBB accredited, and they maintain a strong Trustpilot rating based on thousands of customer reviews. This review examines their coverage options, pricing, contract terms, claims process, customer experience, and support resources to help you better understand whether Carvana Care is the right choice for your vehicle protection needs.
- BBB Rating : D
- Maximum Mileage : 300,000 miles
- Money-Back Guarantee : Yes
- Number of Plans Available : 7
- Waiting Period : 25 to 40 days
- Operating Status : Active
- BBB Rating : A+ (Unaccredited)
- Maximum Mileage : Undisclosed
- Money-Back Guarantee : Unavailable
- Number of Plans Available : 3
- Waiting Period : Undisclosed
- Operating Status : Active
- Deductible Range : Quote-based
- Affordable plans that can be tailored to your budget and coverage needs
- Monthly & term period contracts
- Coverage for most vehicle types (cars, EVs, trucks, SUVs, motorcycles, and all-terrain vehicles (ATVs))
- Covers luxury vehicle and high-end components
- Cars with up to 300,000 miles are covered
- Easy-to-use mobile app
- Get a discount of up to $360 yearly
- Built into the online purchase process
- Coverage can be financed with the vehicle
- Premier plan includes maintenance perks
- Claims administered by SilverRock
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option—Undisclosed
- Commercial/rideshare
- EV/hybrid components
- No waiting period—Undisclosed
- Option with free maintenance benefits—Undisclosed
- Transferable—Undisclosed
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option
- Commercial/rideshare
- EV/hybrid components
- No waiting period
- Option with free maintenance benefits
- Transferable
- 24/7 roadside assistance—Undisclosed
- Any licensed repair shop—Undisclosed
- Direct shop payment
- In-network repair network
- Mobile app for claims—Undisclosed
- Online claims portal—Undisclosed
- Trip interruption coverage—Undisclosed
- 24/7 roadside assistance
- Any licensed repair shop
- Direct shop payment
- In-network repair network
- Mobile app for claims
- Online claims portal
- Trip interruption coverage
- Phone
- 24/7 customer support
- —Undisclosed
- FAQs / Educational resources
- Live Chat—Undisclosed
- Mobile Application
- Online quote without phone—Undisclosed
- Sample contracts online
- Phone
- 24/7 customer support
- FAQs / Educational resources
- Live Chat
- Mobile Application
- Online quote without phone
- Sample contracts online
- Contract (lump-sum) payments
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee
- Multi-vehicle discount
- Price lock guarantee
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
- Contract (lump-sum) payments
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee—Undisclosed
- Multi-vehicle discount
- Price lock guarantee
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