Cylance Smart vs TotalAV

Cylance was founded in 2012 in Irvine, California, focusing on using artificial intelligence to prevent cybersecurity threats proactively. While their early success was rooted in enterprise solutions, they expanded into the consumer space in 2018 with Cylance Smart Antivirus—a lightweight, AI-based security tool designed to stop threats before they could run. Their antivirus software didn’t rely on traditional signature updates or scheduled scans. Instead, it analyzed behavior in real time and blocked suspicious files. Users could manage multiple devices through a centralized, cloud-based dashboard. They positioned their service as a minimal-intervention alternative for individuals and families seeking quiet, background protection. However, third-party testing was limited. The one major AV-Test evaluation in 2020 gave them strong performance marks but below-average protection results. They also lacked standard features found in broader security suites, such as VPNs or password managers. BlackBerry acquired Cylance Smart Antivirus in 2019 and gradually phased out their home antivirus. Arctic Wolf's acquisition of the company's enterprise solution led to their complete discontinuation by 2024. What did they bring to the table—and what can today’s users learn from their short-lived approach to home cybersecurity?

Founded in 2016 and headquartered in the United Kingdom, TotalAV has quickly established themselves as a reliable antivirus and security provider. The company has earned a reputation for offering effective, user-friendly solutions designed to protect devices from a wide range of online threats. TotalAV's services include real-time malware detection, ransomware protection, a built-in VPN for secure browsing, and system optimization tools like disk cleanup, junk file removal, and startup program management to improve device performance. These features help users keep their systems secure and running smoothly without complicating the user experience. TotalAV is compatible with a variety of platforms, including Windows, macOS, Android, and iOS, ensuring accessibility for a wide range of users. While TotalAV enjoys positive feedback for their comprehensive protection and ease of use, some customers have raised concerns about their pricing model, particularly regarding higher renewal rates after the first year. Despite these criticisms, TotalAV’s responsive customer support and proactive efforts to address issues demonstrate their commitment to improving the user experience. With a 30-day money-back guarantee and competitive pricing, TotalAV remains a solid contender in the ever-growing antivirus market.