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BigCommerce vs Square Online

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Pros
  • Scalability
  • Robust security
  • 24/7 support
  • Robust third-party integration
Pros
  • Free custom domain on paid plans
  • Social media sales integration
  • Free plan available
Cons
  • Annual sale limit on all plans
  • No free version
  • No refund available
Cons
  • Lack of themes
  • Undisclosed storage
  • Limited support hours
Summary

Founded in 2009 in Austin, Texas, BigCommerce has established themselves as a leading eCommerce platform, offering robust features tailored to businesses of all sizes. Known for their flexibility and scalability, BigCommerce provides unique features such as no transaction fees, multi-currency capabilities, and comprehensive 24/7 technical support, making them ideal for B2C and B2B markets. The platform’s enterprise-grade security, headless commerce capabilities, and extensive third-party integrations offer businesses the customization and control they need to grow online. BigCommerce’s pricing plans are designed to accommodate businesses at different stages of growth, starting with the Standard Plan at $39/month for startups and scaling up to the Pro Plan at $399/month for larger enterprises. Additionally, the platform offers an Enterprise Plan for businesses exceeding $1M in sales, providing custom solutions and advanced support.

Summary

Headquartered in San Francisco, California, Square Online was launched in 2018 to offer a user-friendly eCommerce platform tailored to small businesses. This launch was driven by Square’s merger with Weebly, which combined Square’s innovative payment solutions with Weebly’s intuitive website-building capabilities. This strategic combination makes it simple to set up a digital storefront with key features like integrated payments, real-time shipping rates, SEO tools, and seamless synchronization with Square’s POS system, allowing businesses to manage both online and in-store sales from one platform. Square Online offers a smooth customer experience with their drag-and-drop editor, customizable templates, and a range of payment methods, including Apple Pay, Google Pay, and Square’s own options. Users value the platform’s real-time inventory management, which minimizes the risk of overselling and improves operational efficiency. The company’s pricing plans cater to various business needs, starting with a Free plan that includes essential website builder tools and online payments. The Plus plan, at $29 per month, adds customizable themes, advanced analytics, and professional branding. The Premium plan, priced at $79 per month, offers additional benefits like in-house delivery and 24/7 support, making them a robust solution for growing businesses.

Quick Stats
  • Free Plan : Unavailable
  • Price : $29
  • Free Domain : Unavailable
  • Storage Allowance : Unlimited
  • E-Commerce Plan : Available
  • BBB Rating : N/R
  • Customer Experience : Good
  • Trustpilot Score : 1.3 out of 5
Quick Stats
  • Free Plan : Available
  • Price : Starting at $29 a month
  • Free Domain : Available
  • Storage Allowance : Undisclosed
  • E-Commerce Plan : Available
  • BBB Rating : N/R
  • Customer Experience : Good
  • Trustpilot Score : N/R
Selling Points
  • Free trial
  • Tailored to eCommerce and online stores
  • Mobile app availability
Selling Points
  • Square Risk Manager
  • Multiple site management on the free plan
  • Robust app marketplace
Features & Perks
  • Undisclosed
    Access to App Market
  • AI-Powered Features
  • Blogging Tools
  • Built-in SEO Tools
  • Custom Domain
  • Customizable Templates
  • Drag-and-Drop Editor
  • E-Commerce Capabilities
  • Integrated Analytics
  • Inventory Tracking
  • Mobile App
  • Mobile Optimization
  • Real-Time Reports
  • Social Media Integration
  • Unlimited Bandwidth
  • Unlimited Storage
Features & Perks
  • Access to App Market
  • AI-Powered Features
  • Blogging Tools
  • Built-in SEO Tools
  • Custom Domain
  • Customizable Templates
  • Drag-and-Drop Editor
  • E-Commerce Capabilities
  • Integrated Analytics
  • Inventory Tracking
  • Mobile App
  • Mobile Optimization
  • Real-Time Reports
  • Social Media Integration
  • Unlimited Bandwidth
  • Unlimited Storage
Third-Party Integrations
  • Accounting Software
  • Analytics Tools
  • CRM Software
  • Email Marketing Tools
  • Live Chat Services
  • Marketing Automation
  • Payment Gateways
  • Point-of-Sale (POS)
  • Shipping & Fulfillment
  • Social Media Management
Third-Party Integrations
  • Accounting Software
  • Analytics Tools
  • CRM Software
  • Email Marketing Tools
  • Live Chat Services
  • Marketing Automation
  • Payment Gateways
  • Point-of-Sale (POS)
  • Shipping & Fulfillment
  • Social Media Management
Device Compatibility
  • Android
  • Cloud-Based
  • iOS
  • MacOs
  • Windows
Device Compatibility
  • Android
  • Cloud-Based
  • iOS
  • MacOs
  • Windows
Security Features
  • Backup and Restore
  • DDoS Protection
  • Password Protection
  • SSL Certificate Included
  • Two-Step Verification
  • Website Security Monitoring
Security Features
  • Backup and Restore
  • DDoS Protection
  • Password Protection
  • SSL Certificate Included
  • Two-Step Verification
  • Website Security Monitoring
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Money-Back Guarantee
  • Monthly Subscription
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Money-Back Guarantee
  • Monthly Subscription
Payment Options
  • Amazon Pay
  • Apple Pay
  • Undisclosed
    Cash
  • Debit or Credit Cards
  • Google Pay
  • PayPal
Payment Options
  • Amazon Pay
  • Apple Pay
  • Cash
  • Debit or Credit Cards
  • Google Pay
  • PayPal
Customer Support
  • Community Forum
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Multilingual Customer Support
  • Phone
  • Social Media
  • Ticketing System
Customer Support
  • Community Forum
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Multilingual Customer Support
  • Phone
  • Social Media
  • Ticketing System