shopify
Shopify POS: Reviews, Plans, Prices and Features
Pros
Cons
Quick Stats
Shopify is one of the most well-known ecommerce platforms for online stores; its point-of-sale system is seamlessly integrated with its ecommerce platform, which allows stores to sell both online and in-store. Shopify POS offers a variety of great features; continue reading our full to know everything it offers.
About Shopify
Shopify POS is one of the best point-of-sale systems for multi-channel retail stores and businesses that sell their products or services both online and in-store. Shopify POS offers a wide range of great features for staff management, inventory management, customer relationship management, marketing, and reporting.
Shopify has been in business for 17 years and is accredited by the Better Business Bureau with an A+ rating. Shopify has grown to become trusted and used by top worldwide brands such as Kraft Heinz Co., Red Bull GmbH, Penguin Books, Fitbit, and lots more!
Shopify POS Features
Multi-Channel Selling
Shopify POS provides you with a solid way to connect your physical store to its online selling market. It syncs all your store's data into one central space; your Shopify POS system. You can customize the smart grid interface of your mobile application and check out customers as you go.
Customers can also place and pay for their orders online and pick up the products in-store. Similarly, they can also buy online and do returns or exchanges in-store. Shopify POS also includes shipping integrations and services, and you can choose from its built-in shipping fees or your custom rates
If you purchase the Basic Shopify e-commerce plan or any of its higher plans, you will be provided with a Shopify e-commerce website and blog with a free secure socket layer or SSL certificate. More e-commerce website features include abandoned cart recovery, multiple staff accounts, shipping discounts, and more.
Checkout
Checkout is made easy and simple with Shopify POS for both customers and staff. You can apply custom discounts, discount codes, and taxes to a customer's checkout. In addition, you can customize printed and digital receipts and process refunds from online or physical stores.
Staff Management
With Shopify POS, you can add an unlimited number of staff subaccounts where you can assign them unique PIN codes and access roles and permissions. Staff can also use QR codes to login into their POS devices and request manager approval for certain tasks like editing tax amounts or applying discounts.
Staff can also be attributed to their sales, so you can track their performance and reward them with commissions or kudos.
Smart Inventory Management
Shopify POS allows you to add an unlimited number of products and categorize them by their variants, price, vendor, type, and more. In addition, its smart inventory management automatically counts products as they are scanned with a barcode scanner, and you can make quick adjustments to your stock levels for damaged products, marketing giveaways, or leftover stock for promotions.
You can also request a stock transfer between store locations and perform inventory analysis so you can decide which products are worth reordering and which are taking up space with a grading system that ranks product variants by their performance.
Most importantly, you can set low-stock alerts so you can reorder and fill up your inventory before an item is 86ed. Moreover, detailed inventory reports will analyze your product sales and locations, where it identifies the trends in your business to help you make smarter future decisions.
Marketing
Shopify POS packs marketing tools that will drive your customers to your online and retail stores. Marketing tools include social media integrations where you can optimize campaigns for store visits to entice nearby Facebook users, for example, to visit your retail store.
In addition, you are gifted with Google Ad credits that you can use when starting a Google Ad campaign for the first time to raise awareness for your store locations. Lastly, you can send special promotions and discounts to your customers via email; that you can capture at checkout.
Reports and Analytics
Shopify POS presents you with a dashboard that includes an overview of your entire business, including its traffic, sales, and orders. You can also create customized reports to view your business's cash flow, finance, and retail sales.
In addition, you can also track the performance of discounts and promotions in both online and physical stores and generate product reports for the month's end to track the quantity and percentage of inventory sold.
Customer Relationships
A businesses' life is its customers, and Shopify POS will help you transform first-time customers into loyal brand advocates. You can create customer profiles and save their contact information, shipping details, and shopping habits.
Your customers' order histories are saved, so you can reference them when processing exchanges, returns, and refunds, or suggest new items, or encourage repeat purchases. You can also view a customer's email opt-in preferences to verify if they would like to receive emails for upcoming sales.
Loyalty programs and gift cards are also offered by Shopify POS, where your customers can be rewarded with exclusive events, discounts, or content. As your customers buy products, they earn points that they can redeem in the future for other purchases or special discounts.
Shopify POS Hardware
You can use any existing iOS or Android smartphone or tablet for your Shopify POS. However, the Shopify POS Pro version that we will discuss below is only supported on iOS devices. You can purchase additional hardware from Shopify's website, here are their prices:
- Chip and swipe card reader: $29.
- Tap and chip card reader: $49.
- Retail stand for tablets/iPads: $99 to $219.
- Wireless receipt printer: $149.
- 14-inch cash drawer: $139.
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Shopify POS Plans and Prices
Shopify offers two versions of its point-of-sale system:
- Shopify POS Lite – comes free with all Shopify plans
- Shopify POS Pro – Needs a paid upgrade and is only compatible with iOS.
Shopify POS Pro pricing will start from $89/month/location.
Shopify Offers five plans for its point-of-sale system:
1. Shopify Lite - $9/month
Shopify Lite only includes basic point-of-sale features and does not provide access to the online store sales channel. Its transaction rates are 2.7% per in-person transaction, and 2.9% + 30 cents for online transactions. The additional transaction fee for a third-party payment processor is 2%.
2. Basic Shopify - $29/month
This plan offers all the features we previously mentioned except for the following:
- Third-party calculated shipping rates
- Reports
- International pricing and domains
You will be given 2 staff accounts, up to 4 inventory locations, and shipping discounts of up to 77%.
Transaction rates will be as follows:
- Online credit card rates = 2.9% + 30 cents
- In-person credit/debit card rates = 2.7%
- Transaction fee if not using Shopify Payments = 2%
3. Shopify - $79/month
This plan gives you 5 staff accounts, up to 5 inventory locations, standard reporting, and shipping discounts of up to 88%. International domains and prices are also included, in addition to all the features we previously mentioned.
Transaction rates will be as follows:
- Online credit card rates = 2.6% + 30 cents
- In-person credit/debit card rates = 2.5%
- Transaction fee if not using Shopify Payments = 1%
4. Advanced Shopify- $299/month
Advanced Shopify plan grants you all of Shopify POS's glorious features. You get up to 15 staff accounts, up to 8 inventory locations, and third-party calculated shipping rates. Transaction rates with Shopify Plus are as low as 0.15%.
Transaction rates will be as follows:
- Online credit card rates = 2.4% + 30 cents
- In-person credit/debit card rates = 2.4%
- Transaction fee if not using Shopify Payments = 0.5%
5. Shopify Plus- starting at $2,000 or custom quote-based
Higher volume businesses are recommended to use Shopify Plus starting at $2,000 per month. It offers premium features and capabilities to manage your business better and sell more.
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Customer Support
Shopify offers a comprehensive help center to guide through its products and features. Video tutorials, webinars, and business courses are also available to help you out in setting up your online store and point-of-sale system.
Customer support is also available to reach via phone, email, and 24/7 live chat.
Final Thoughts
Shopify POS is a comprehensive and feature-rich point-of-sale system that automatically synchronizes with its Shopify e-commerce platform. It allows you to sell through multiple channels, oversee your multiple locations, and analyze its data with detailed reporting. Shopify offers multiple plans that you can choose from depending on which features you need for your business, in addition to a 14-day free trial that requires no credit card information to get you started.
FAQs
It’s recommended for small businesses with limited resources because it’ll save them time and money. You don’t need to learn anything; you’ll website will be up and running within a few minutes.
Yes, you definitely can. All you need to do is market your products through different platforms. So, it’s up to you if you want to make millions or just waste money.
Definitely! I mean you’re getting an easy-to-use service, with unlimited bandwidth, storage and products. You get access to more than 1200 applications from their App store. Especially if you’re selling print on demand or drop shipping, then you can make more than you spend!
Shopify specializes in creating e-commerce stores. They have all the features to get you started and help you grow.
You can, but you'll get better features to create a blog if you're using Wix or Squarespace.
No, Shopify does not charge any fees for setting up its point-of-sale system.
You can reach them through Shopify's help center, where you search for your topic in question, and they will provide you with articles or connect you to customer support person.
Shopify POS Lite is compatible with both Android and iOS, while its Pro version is only compatible with iOS.
Shopify POS Lite comes free with any Shopify subscription, while the Shopify Pro price begins at $89 per month per location.
Shopify offers five subscription plans: Shopify Lite- 9$/month, Basic Shopify - $29/month, Shopify- $75/month, Advanced Shopify- $299/month, and Shopify Plus - $2,000 per month.