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Agilysys InfoGenesis POS vs Shopify POS

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Pros
  • Mobile-based
  • Self-serving kiosks
  • Free demo
Pros
  • Live chat and virtual assistant
  • Extensive features
  • Customization
  • Multi-country solution
  • Free trial
Cons
  • Prices not disclosed
  • Limited to the hospitality and retail industry
Cons
  • More e-commerce-focused
  • No virtual terminal
  • High prices
Summary

Agilysys is an Alpharetta, GA-based software development company that provides POS services for the hospitality industry. They have several well-established customers of all sizes in North America, Europe, and Asia. Their services include tools for optimizing digital menus, streamlining kitchen orders, making reservations, self-service kiosks, managing gift cards, online ordering and payments, mobile check-in/out, property management, simplifying guest loyalty and promotion management, and more. InfoGenesis POS has an intuitive user interface and is easy to navigate, even for first-time users. They are PCI-DSS compliant, assuring top-notch security for sensitive customer and company information. The company has an excellent reputation, ranking as one of the best restaurant POS providers, and no critical customer complaints are recorded online. They have won several awards, including the Best Companies and Big Awards for Businesses in 2022, Big Innovation in 2023, and the Software Reviews Gold Medal. While not BBB-accredited, they have majorly positive reviews from satisfied clients. G2 gave them a 3.9 out of 5, TrustRadius a 5.9/10, and Capterra topped with a 5-star rating. Most customers express satisfaction with the user-friendly interface, reliability, mobile support speed, and overall functionality.

Summary

Founded in 2006, Shopify has emerged as a cornerstone of e-commerce innovation, providing a dynamic platform that empowers businesses of all sizes. Headquartered in Ottawa, Canada, Shopify has left an indelible mark on the industry with their comprehensive suite of services. At the heart of Shopify's prowess is their sophisticated point-of-sale (POS) system, which seamlessly bridges the gap between online and offline commerce. The system boasts intuitive hardware, including touchscreen devices, portable terminals, and customizable software designed for user-friendliness. Businesses utilizing Shopify's POS benefit from multi-channel selling capabilities and enjoy smart inventory management, expert support, and versatile payment processing options. The company's commitment to the user experience is evident in their customer-centric approach, which provides 24/7 support, online guides, and tutorials. With a vast clientele spanning 175 countries, Shopify's credentials speak volumes. Entrepreneurs worldwide rely on their services to streamline operations, enhance customer engagement, and drive sales. As we unravel the layers of Shopify's POS system, the innovative features and unparalleled advantages position Shopify as a stalwart in the e-commerce arena, setting the stage for businesses to thrive in the digital landscape. Join us in exploring the transformative world of Shopify and their impact on reshaping the future of commerce.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Support center, live chat, video guides
  • Pricing Model : Undisclosed
  • BBB Rating : N/R
Quick Stats
  • Trustpilot Score : 1.6 outof 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee + transaction price
  • BBB Rating : A+
  • Money-Back Guarantee : False
Selling Points
  • Inventory management
  • Works on all operating systems
Selling Points
  • Great customer support
  • User-friendly
  • Excellent security
  • Wide range of free themes
  • Flexible plans
  • Rich features
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Undisclosed
    Mobile App
  • Undisclosed
    Mobile Card Reader
  • Real-Time Reports
  • Undisclosed
    Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Undisclosed
    Gift Cards
  • Undisclosed
    In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • Undisclosed
    FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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