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Shopify POS vs Simphony POS

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Pros
  • Live chat and virtual assistant
  • Extensive features
  • Customization
  • Multi-country solution
  • Free trial
Pros
  • Secure cloud-based server and data protection
  • Multiple payment processors
  • Third-party software integrations
Cons
  • More e-commerce-focused
  • No virtual terminal
  • High prices
Cons
  • Poor customer support
  • Glitches after software update
  • No free trial
  • High learning curve
Summary

Founded in 2006, Shopify has emerged as a cornerstone of e-commerce innovation, providing a dynamic platform that empowers businesses of all sizes. Headquartered in Ottawa, Canada, Shopify has left an indelible mark on the industry with their comprehensive suite of services. At the heart of Shopify's prowess is their sophisticated point-of-sale (POS) system, which seamlessly bridges the gap between online and offline commerce. The system boasts intuitive hardware, including touchscreen devices, portable terminals, and customizable software designed for user-friendliness. Businesses utilizing Shopify's POS benefit from multi-channel selling capabilities and enjoy smart inventory management, expert support, and versatile payment processing options. The company's commitment to the user experience is evident in their customer-centric approach, which provides 24/7 support, online guides, and tutorials. With a vast clientele spanning 175 countries, Shopify's credentials speak volumes. Entrepreneurs worldwide rely on their services to streamline operations, enhance customer engagement, and drive sales. As we unravel the layers of Shopify's POS system, the innovative features and unparalleled advantages position Shopify as a stalwart in the e-commerce arena, setting the stage for businesses to thrive in the digital landscape. Join us in exploring the transformative world of Shopify and their impact on reshaping the future of commerce.

Summary

Simphony POS, developed by the Columbia, Maryland-based company Oracle, is tailored to support a wide range of businesses, from small establishments to larger chains. This cloud-based POS solution caters to various industries, including restaurants, coffee shops, cafeterias, food trucks, poolside bars, and concession stands. Running smoothly on both Microsoft Windows and Oracle Linux platforms, they offer an extensive feature set, including inventory management, versatile payment processing options, and robust multi-location capabilities. Their customizable interface allows for language and currency adjustments, while seamless third-party integration enhances operational flexibility. Business owners benefit from intuitive reporting and analytics features, facilitating easy monitoring of sales performance. Security is maintained with end-to-end payment cloud services, ensuring compliance with PCI DSS standards. Moreover, the inclusion of customer loyalty programs enables businesses to effectively engage and retain their customer base through rewards, promotions, gift cards, and updates. Additionally, businesses transitioning to Simphony POS  have the option to inquire about acquiring modern, durable POS hardware that only costs $1, encompassing both full-service and mobile equipment.

Quick Stats
  • Trustpilot Score : 1.6 outof 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee + transaction price
  • BBB Rating : A+
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 1.3 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : True
  • Pricing Model : Subscription
  • BBB Rating : A+
  • Money-Back Guarantee : True
Selling Points
  • Great customer support
  • User-friendly
  • Excellent security
  • Wide range of free themes
  • Flexible plans
  • Rich features
Selling Points
  • Compatible with external POS hardware
  • Affordable POS hardware
  • Single platform multi-location management
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • Undisclosed
    iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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