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Point of Sale Systems

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TouchBistro POS vs uAccept POS

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Pros
  • Easy to use
  • Fast transaction times
  • Real-time reports
Pros
  • Full inventory management
  • All-in-one solution
  • Optional additions
Cons
  • Software incompatible with some devices
  • Complaints of lags
Cons
  • Fewer restaurant features
  • Bugs and freezing in the software
  • Limited hardware and software pairing
Summary

TouchBistro's POS system is a Toronto-based restaurant management solution that enhances operational efficiency and improves the guest experience. Since its launch in 2010, TouchBistro has become the choice for many dining establishments, small businesses, and large enterprises. The system is known for its simplicity, reliability, and comprehensive features, and its intuitive interface requires minimal training, saving restaurant teams time and resources. TouchBistro helps restaurateurs make informed decisions through robust reporting and analytics. The menu management feature allows restaurateurs to create and edit menus efficiently. The system's staff management enables owners to track employee performance and schedule shifts. TouchBistro's floor plan and table management features allow restaurant teams to visualize seating arrangements and monitor occupancy levels, while tableside ordering increases order accuracy and improves the guest experience. TouchBistro is considered one of the top POS systems for the restaurant industry because of its dedicated focus on meeting the unique demands of the sector. They have won several awards over time, and have received mixed but mostly positive customer feedback. However, they are not accredited by the BBB and have an F rating.

Summary

uAccept POS is part of Workwell Technologies, founded in 2005 by Chad Buckmaster, and their POS system was launched in 2010. They are headquartered in Carlsbad, CA. This provider wants to help small businesses compete with bigger chains. They offer features such as cloud storage, inventory management, price modification, user authorization, multiple payment options, and high-quality hardware. Businesses can also use multistore capabilities, loyalty programs, and customizable taxes, fees, and discounts to succeed in a competitive market. The all-in-one software makes it easier to manage any business without switching programs. Furthermore, the POS can be integrated with QuickBooks to import sales data. Business owners can choose from two POS systems, the MB3000 and MB2000. Both systems include a magnetic card reader, touch screen, receipt printer, and cash drawer. Business owners can take comfort in knowing the plug-and-play EMV reader meets the latest PCI PTS V3.0 security standards. Moreover, customers are satisfied with the durable hardware and kind, professional support. Workwell Technologies is certified by the U.S. Department of Commerce for adhering to the Privacy Shield Principles. This provider also follows the CCPA for California residents.

Quick Stats
  • Trustpilot Score : 3.8 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly contract, with add-ons
  • BBB Rating : F
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Per month
  • BBB Rating : A+
  • Money-Back Guarantee : True
Selling Points
  • Cloud-based POS
  • Supports all restaurant types
  • Integrated Payment Processing
  • Robust third-party integration
Selling Points
  • Customer engagement
  • Advanced employee management
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Undisclosed
    Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Undisclosed
    Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Undisclosed
    Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • Undisclosed
    macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Undisclosed
    Videos
  • Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Undisclosed
    Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile App
  • Phone
  • Social Media

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