Point of Sale Systems
Top Companies in 2024
Toast vs Vend POS
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- Free introductory plan
- 24/7 support, year-long
- Detailed analytics and real-time reports
- Menu and inventory management
- POS system can work offline
- Free demo available
- 14-day free trial
- Customer management
- Training plans
- Payroll and team management only available as add-on
- Limited to the restaurant industry
- Payment processing is inflexible
- Requires long contract commitments
- More pricey than other POS systems
- No longer available as an independent service provider
Toast is a Boston-based software development company specializing in providing POS products and services for the restaurant industry. They cater to around 100,000 restaurants of all sizes in the United States, Canada, Ireland, and the United Kingdom. Their offerings include tools for in-location, takeout, and online point-of-sale, orders, payment processing, bookkeeping, marketing, team management, and integration capabilities. Toast POS is a user-friendly platform that offers solutions to help restaurant owners manage their business better, attract more customers, and keep their employees productive. They are compliant with PCI-DSS as a Level 1 service provider, ensuring the highest payment card security standards. They have an excellent reputation among their peers and have won several awards, including the Hottest Startup at the 2016 NEVY awards. They are also featured on Deloitte's Technology Fast 500 list. Moreover, they have a B rating from the Better Business Bureau (BBB) and are accredited. While their customer service receives mixed reviews from clients, scoring 3.7 out of 5 on Trustpilot, they are generally praised for their software and features.
Vend, a leading point-of-sale system for retailers, was acquired by Lightspeed in 2021 and rebranded as part of their retail management platform, Lightspeed Retail (X-Series). Vend POS provided intuitive software designed for all users, streamlining retail operations and seamlessly integrating with existing or new hardware. It was trusted by leading retailers and has earned high ratings from satisfied customers. Read our Lightspeed review for more information on their current features.
- Trustpilot Score : 3.7 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Monthly fee, flat rate, separate feature rates & charges
- BBB Rating : B
- Money-Back Guarantee : False
- Trustpilot Score : 1.5 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Monthly fee, annual contract
- BBB Rating : A-
- Automatic tax calculation and filing
- Benefits administration
- Employee timesheets and scheduling
- Detailed analytics and real-time reports
- Employee scheduling
- Mobile apps available for managers, staff, & guests
- No upfront fees to start using the system
- Multi-store management
- Offline functionality
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person—Undisclosed
- Live Online
- Videos
- Webinars
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing—Undisclosed
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos—Undisclosed
- —Undisclosed
- FAQs/Forum
- Help Guides—Undisclosed
- Live Chat
- Mobile App—Undisclosed
- Phone
- Social Media—Undisclosed
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