Point of Sale Systems
Top Companies in 2024
Versatile Merchant Services vs Simphony POS
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- Four industry-specific solutions
- Multiple hardware solutions to choose from
- Quick result website builder
- Secure cloud-based server and data protection
- Multiple payment processors
- Third-party software integrations
- Only available in US
- Pricing criteria isn't transparently stated on the website
- Website isn't very informative
- Poor customer support
- Glitches after software update
- No free trial
- High learning curve
Versatile Merchant Solutions, previously named ReversePOS, was established in 2004 and based in Virginia. Specializing in versatile point-of-sale (POS) solutions, they cater to a wide range of industries, including restaurants, retail, salons, and service providers. Their comprehensive offerings include customizable software, robust hardware options, and tailored services to meet the diverse needs of businesses. Serving a broad clientele across various sectors, Versatile Merchant Solutions is recognized for their excellence in providing POS solutions that streamline operations and enhance customer experiences. With a client base spanning the United States, they are trusted by businesses of all scales, from small startups to large enterprise groups. Their A+ BBB rating comes from partnering with other companies that are offering comprehensive tools for in-location, takeout, and online point-of-sale operations and order management, payment processing, bookkeeping, marketing, team management, and seamless integration capabilities. With user-friendly platforms and devices that cater to all business sizes, VMS empowers business owners to manage their operations efficiently, enhance customer engagement, and optimize employee productivity. Although there aren’t specific awards or many customer reviews, their 20 years in the industry shows a solid standing in the tech world.
Simphony POS, developed by the Columbia, Maryland-based company Oracle, is tailored to support a wide range of businesses, from small establishments to larger chains. This cloud-based POS solution caters to various industries, including restaurants, coffee shops, cafeterias, food trucks, poolside bars, and concession stands. Running smoothly on both Microsoft Windows and Oracle Linux platforms, they offer an extensive feature set, including inventory management, versatile payment processing options, and robust multi-location capabilities. Their customizable interface allows for language and currency adjustments, while seamless third-party integration enhances operational flexibility. Business owners benefit from intuitive reporting and analytics features, facilitating easy monitoring of sales performance. Security is maintained with end-to-end payment cloud services, ensuring compliance with PCI DSS standards. Moreover, the inclusion of customer loyalty programs enables businesses to effectively engage and retain their customer base through rewards, promotions, gift cards, and updates. Additionally, businesses transitioning to Simphony POS have the option to inquire about acquiring modern, durable POS hardware that only costs $1, encompassing both full-service and mobile equipment.
- Trustpilot Score : N/R
- Customer Experience : Unavailable
- Transparent Pricing : False
- Pricing Model : Undisclosed
- BBB Rating : A+
- Trustpilot Score : 1.3 out of 5
- Customer Experience : Fair
- Transparent Pricing : True
- Pricing Model : Subscription
- BBB Rating : A+
- Money-Back Guarantee : True
- Quick capital opportunities
- Multiple hardware solutions to choose from
- 90-day free trial loyalty program
- Compatible with external POS hardware
- Affordable POS hardware
- Single platform multi-location management
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App—Undisclosed
- Mobile Card Reader
- Real-Time Reports—Undisclosed
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts—Undisclosed
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software—Undisclosed
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based
- iOS—Undisclosed
- macOS
- On-Site Installation
- Windows
- Annual Subscription—Undisclosed
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards—Undisclosed
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing—Undisclosed
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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