trusted formPixelPoint POS vs TouchBistro POS | Several.com
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PixelPoint POS vs TouchBistro POS

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Pros
  • Robust integrations
  • 24/7 customer support
  • Detailed reporting & analytics
Pros
  • Easy to use
  • Fast transaction times
  • Real-time reports
Cons
  • Lack of transparency
  • Hight costs
Cons
  • Software incompatible with some devices
  • Complaints of lags
Summary

PixelPoint, founded in 2005 and headquartered in Las Vegas, Nevada, offers a comprehensive restaurant Point of Sale (POS) solution. Their feature-rich system covers front and back-of-house operations, labor management, extensive ordering options, advanced manager functionality, 3rd party integration, table management, and gift cards and loyalty programs. Customer experience with PixelPoint is generally positive, with users appreciating its simplicity, ease of use, and customizable features. Advanced encryption and tokenization technologies ensure robust security, instilling confidence in data protection. Moreover, PixelPoint complies with international regulations and standards, making them suitable for businesses operating globally. Despite their industry-specific focus and high costs, PixelPoint stands out for their reliability, scalability, and ability to meet the critical needs of the restaurant industry. Overall, they emerge as a powerful POS solution for restaurants seeking efficiency, profitability, and enhanced customer experience.

Summary

TouchBistro's POS system is a Toronto-based restaurant management solution that enhances operational efficiency and improves the guest experience. Since its launch in 2010, TouchBistro has become the choice for many dining establishments, small businesses, and large enterprises. The system is known for its simplicity, reliability, and comprehensive features, and its intuitive interface requires minimal training, saving restaurant teams time and resources. TouchBistro helps restaurateurs make informed decisions through robust reporting and analytics. The menu management feature allows restaurateurs to create and edit menus efficiently. The system's staff management enables owners to track employee performance and schedule shifts. TouchBistro's floor plan and table management features allow restaurant teams to visualize seating arrangements and monitor occupancy levels, while tableside ordering increases order accuracy and improves the guest experience. TouchBistro is considered one of the top POS systems for the restaurant industry because of its dedicated focus on meeting the unique demands of the sector. They have won several awards over time, and have received mixed but mostly positive customer feedback. However, they are not accredited by the BBB and have an F rating.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Subscription/ One-Time License
  • BBB Rating : N/R
Quick Stats
  • Trustpilot Score : 3.8 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly contract, with add-ons
  • BBB Rating : F
  • Money-Back Guarantee : False
Selling Points
  • Supports global features
  • Highly customizable interface
  • Free demo available
Selling Points
  • Cloud-based POS
  • Supports all restaurant types
  • Integrated Payment Processing
  • Robust third-party integration
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Undisclosed
    Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Undisclosed
    Android
  • Cloud-Based
  • Undisclosed
    iOS
  • Undisclosed
    macOS
  • On-Site Installation
  • Undisclosed
    Windows
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Undisclosed
    Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media

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