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PixelPoint POS vs POSitouch

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Pros
  • Robust integrations
  • 24/7 customer support
  • Detailed reporting & analytics
Pros
  • User-friendly interface
  • Scalable and customizable systems
  • 24/7 support
  • On-site training and support
Cons
  • Lack of transparency
  • Hight costs
Cons
  • Prices not transparent
  • Heavy restaurant focus, not broader hospitality industry
  • Training may be needed
Summary

PixelPoint, founded in 2005 and headquartered in Las Vegas, Nevada, offers a comprehensive restaurant Point of Sale (POS) solution. Their feature-rich system covers front and back-of-house operations, labor management, extensive ordering options, advanced manager functionality, 3rd party integration, table management, and gift cards and loyalty programs. Customer experience with PixelPoint is generally positive, with users appreciating its simplicity, ease of use, and customizable features. Advanced encryption and tokenization technologies ensure robust security, instilling confidence in data protection. Moreover, PixelPoint complies with international regulations and standards, making them suitable for businesses operating globally. Despite their industry-specific focus and high costs, PixelPoint stands out for their reliability, scalability, and ability to meet the critical needs of the restaurant industry. Overall, they emerge as a powerful POS solution for restaurants seeking efficiency, profitability, and enhanced customer experience.

Summary

Retail Systems Inc. is a South Carolina-based software development company that provides several POS services and products for retail businesses. They serve large and small businesses spread across the United States. The POSitouch system, in particular, features tools for 3rd-party delivery integrations, offline operations, ingredient inventory, order modifiers, payroll reporting, roles and permissions, timeclocks, and more. POSitouch is a user-friendly platform designed specifically for restaurants, cafes, and quick-service operations. It enables restaurateurs to serve customers quickly while accommodating various types of service environments, like cafes and bars. Their customization options ensure the product serves your specific needs and your business level for efficiency and success. While the Better Business Bureau does not accredit the company, and user reviews are scanty, there are no customer complaints online. It’s safe to conclude that their customers are satisfied with their services and products. New customers must do their due diligence by asking the support team all the necessary questions before purchasing the system. However, Shift4, which owns the POSitouch software, is BBB accredited and has an A+ rating.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Subscription/ One-Time License
  • BBB Rating : N/R
Quick Stats
  • Customer Experience : Phone call
Selling Points
  • Supports global features
  • Highly customizable interface
  • Free demo available
Selling Points
  • Integration with third-party software
  • Fully customizable
  • 24/7 customer support
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Undisclosed
    Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Undisclosed
    Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Undisclosed
    Mobile App
  • Undisclosed
    Mobile Card Reader
  • Undisclosed
    Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Undisclosed
    Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Undisclosed
    Processing Services
  • Undisclosed
    Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Undisclosed
    Android
  • Cloud-Based
  • Undisclosed
    iOS
  • Undisclosed
    macOS
  • On-Site Installation
  • Undisclosed
    Windows
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Undisclosed
    Cash Transactions
  • Undisclosed
    Check
  • Undisclosed
    Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Undisclosed
    Gift Cards
  • Undisclosed
    In-Person Payments
  • Undisclosed
    Mobile Payments
  • Undisclosed
    Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Undisclosed
    Demos
  • Undisclosed
    Email
  • Undisclosed
    FAQs/Forum
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile App
  • Undisclosed
    Phone
  • Undisclosed
    Social Media

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