Point of Sale Systems
Top Companies in 2024
NetSuite POS vs SpotOn POS
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- An omnichannel experience
- Real-time inventory management
- Personalized customer engagement
- Scalability and customization
- Data-driven insights
- User-friendly interface
- Real-time reports
- Extensive features and integrations
- High scalability potential
- 24/7 customer service
- Prices not advertised, with potentially complex pricing
- May not be compatible with Android
- A steeper learning curve
- Can be a bit pricey
- Potential hidden fees
- Only compatible with SpotOn's hardware
- Additional training required for advanced features
Established in 1998 and based in Texas, USA, NetSuite POS operates for midsize retail businesses with complex, multi-location operations and offers a cloud-based system to streamline your operations and enrich the customer experience. The main features include a user-friendly interface for managing sales transactions and handling customers’ data, integration with online stores, and providing real-time inventory visibility across all locations. This integration can improve your stock management, reducing stockouts and increasing sales. The system consolidates various business functions into a unified platform and offers extensive customization options through configuration, scripting, and SuiteApps. Customers have noted NetSuite POS’s robust inventory management capabilities, real-time sales reporting, and seamless omnichannel integration. The pricing setup is based on the size and complexity of the business, providing flexibility and efficiency across different platforms. Although customer reviews for NetSuite POS are limited, its parent company, NetSuite, has a positive reputation and an A+ rating with the Better Business Bureau. Exploring all the details and capabilities is essential to determine if NetSuite POS fits your growing business.
SpotOn is a San Francisco-based company that provides customized Point-of-Sale (POS) systems and integrated solutions to businesses. They cater to various industries, such as restaurants, retail stores, salons, and other service-based businesses. Since their establishment in 2017, the company has been committed to providing reliable and secure client services. The company is PCI-compliant to protect sensitive information; their system encrypts sensitive data at rest and in transit and conducts regular security audits to identify and address vulnerabilities. Their feature-rich and intuitive system allows businesses to manage their operations efficiently. It is user-friendly, and mobile-compatible, and offers inventory management, CRM, loyalty programs, and online ordering integrations. They provide excellent customer service with 24/7 support through phone and email. SpotOn has earned recognition in the POS industry for their commitment to quality services and 24/7 customer support. They have been shortlisted eight times by Capterra, and received an A+ rating on BBB.
- Trustpilot Score : N/R
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Undisclosed
- BBB Rating : N/R
- Trustpilot Score : 4.2 out of 5
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Tiered pricing plans with add-ons
- BBB Rating : A+
- Robust features for complex operations
- Scalability for growing businesses
- Integration with the NetSuite ecosystem
- Has a restaurant-specific platform
- Offline functionality
- Multilingual support
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App—Undisclosed
- Mobile Card Reader—Undisclosed
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- Automated Payroll
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software—Undisclosed
- Processing Services—Undisclosed
- Productivity Software—Undisclosed
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk—Undisclosed
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android—Undisclosed
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Annual Subscription
- Free Trial—Undisclosed
- Freemium
- Monthly Subscription
- One-Time License
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- ACH Processing—Undisclosed
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards—Undisclosed
- In-Person Payments
- Mobile Payments
- Online Payment Processing—Undisclosed
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos—Undisclosed
- FAQs/Forum—Undisclosed
- Help Guides—Undisclosed
- Live Chat
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media—Undisclosed
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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