NetSuite POS vs Simphony POS
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- An omnichannel experience
- Real-time inventory management
- Personalized customer engagement
- Scalability and customization
- Data-driven insights
- Secure cloud-based server and data protection
- Multiple payment processors
- Third-party software integrations
- Prices not advertised, with potentially complex pricing
- May not be compatible with Android
- A steeper learning curve
- Poor customer support
- Glitches after software update
- No free trial
- High learning curve
Established in 1998 and based in Texas, USA, NetSuite POS operates for midsize retail businesses with complex, multi-location operations and offers a cloud-based system to streamline your operations and enrich the customer experience. The main features include a user-friendly interface for managing sales transactions and handling customers’ data, integration with online stores, and providing real-time inventory visibility across all locations. This integration can improve your stock management, reducing stockouts and increasing sales. The system consolidates various business functions into a unified platform and offers extensive customization options through configuration, scripting, and SuiteApps. Customers have noted NetSuite POS’s robust inventory management capabilities, real-time sales reporting, and seamless omnichannel integration. The pricing setup is based on the size and complexity of the business, providing flexibility and efficiency across different platforms. Although customer reviews for NetSuite POS are limited, its parent company, NetSuite, has a positive reputation and an A+ rating with the Better Business Bureau. Exploring all the details and capabilities is essential to determine if NetSuite POS fits your growing business.
Simphony POS, developed by the Columbia, Maryland-based company Oracle, is tailored to support a wide range of businesses, from small establishments to larger chains. This cloud-based POS solution caters to various industries, including restaurants, coffee shops, cafeterias, food trucks, poolside bars, and concession stands. Running smoothly on both Microsoft Windows and Oracle Linux platforms, they offer an extensive feature set, including inventory management, versatile payment processing options, and robust multi-location capabilities. Their customizable interface allows for language and currency adjustments, while seamless third-party integration enhances operational flexibility. Business owners benefit from intuitive reporting and analytics features, facilitating easy monitoring of sales performance. Security is maintained with end-to-end payment cloud services, ensuring compliance with PCI DSS standards. Moreover, the inclusion of customer loyalty programs enables businesses to effectively engage and retain their customer base through rewards, promotions, gift cards, and updates. Additionally, businesses transitioning to Simphony POS have the option to inquire about acquiring modern, durable POS hardware that only costs $1, encompassing both full-service and mobile equipment.
- Trustpilot Score : N/R
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Undisclosed
- BBB Rating : N/R
- Trustpilot Score : 1.3 out of 5
- Customer Experience : Fair
- Transparent Pricing : True
- Pricing Model : Subscription
- BBB Rating : A+
- Money-Back Guarantee : True
- Robust features for complex operations
- Scalability for growing businesses
- Integration with the NetSuite ecosystem
- Compatible with external POS hardware
- Affordable POS hardware
- Single platform multi-location management
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App—Undisclosed
- Mobile Card Reader—Undisclosed
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts—Undisclosed
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software—Undisclosed
- Processing Services—Undisclosed
- Productivity Software—Undisclosed
- Accounting Software—Undisclosed
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk—Undisclosed
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android—Undisclosed
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Android
- Cloud-Based
- iOS—Undisclosed
- macOS
- On-Site Installation
- Windows
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing—Undisclosed
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards—Undisclosed
- In-Person Payments
- Mobile Payments
- Online Payment Processing—Undisclosed
- ACH Processing—Undisclosed
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos—Undisclosed
- FAQs/Forum—Undisclosed
- Help Guides—Undisclosed
- Live Chat
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media—Undisclosed
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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