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MindBody POS vs TouchBistro POS

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Pros
  • Extensive third-party integrations
  • Robust feature-set
  • API integrations
  • Various payment options
Pros
  • Easy to use
  • Fast transaction times
  • Real-time reports
Cons
  • Lack of price transparency
  • Reports of glitches
Cons
  • Software incompatible with some devices
  • Complaints of lags
Summary

MindBody is a California-based software development company that provides POS systems to enterprises in the health and wellness niche. As a result, they serve thousands of businesses with millions of customers in the fitness, spa, salon, and integrated health sectors across the globe. Their key features include scheduling and booking, waitlists, third-party integrations, appointment reminders, self-check-in kiosks and forms, built-in marketing tools, payment processing, recurring billing and membership management, 24/7 AI front desk, and comprehensive analytics and reports. MindBody POS ensures wellness business owners can run their businesses and receive payments via mobile phones and tablets for those who desire that convenience. While they are not accredited by the Better Business Bureau (BBB), they have a rating of A- on the site. They have also received diversified reviews and ratings from customer review sites, earning a 4.4 out of 5 on Trustpilot. Most customers across various platforms praise the online booking and scheduling capabilities. Furthermore, the company has received several awards, including the 2012 Inc. Hire Power Award and the 2017 Global Mobile Award for Best Mobile App.

Summary

TouchBistro's POS system is a Toronto-based restaurant management solution that enhances operational efficiency and improves the guest experience. Since its launch in 2010, TouchBistro has become the choice for many dining establishments, small businesses, and large enterprises. The system is known for its simplicity, reliability, and comprehensive features, and its intuitive interface requires minimal training, saving restaurant teams time and resources. TouchBistro helps restaurateurs make informed decisions through robust reporting and analytics. The menu management feature allows restaurateurs to create and edit menus efficiently. The system's staff management enables owners to track employee performance and schedule shifts. TouchBistro's floor plan and table management features allow restaurant teams to visualize seating arrangements and monitor occupancy levels, while tableside ordering increases order accuracy and improves the guest experience. TouchBistro is considered one of the top POS systems for the restaurant industry because of its dedicated focus on meeting the unique demands of the sector. They have won several awards over time, and have received mixed but mostly positive customer feedback. However, they are not accredited by the BBB and have an F rating.

Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Subscription-based packages
  • BBB Rating : A-
Quick Stats
  • Trustpilot Score : 3.8 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly contract, with add-ons
  • BBB Rating : F
  • Money-Back Guarantee : False
Selling Points
  • Health and wellness-focused
  • Mobile and tablet POS system
  • Staff scheduling features
  • Robust marketing tools
Selling Points
  • Cloud-based POS
  • Supports all restaurant types
  • Integrated Payment Processing
  • Robust third-party integration
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Undisclosed
    Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Undisclosed
    Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media

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