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MindBody POS vs SpotOn POS

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Pros
  • Extensive third-party integrations
  • Robust feature-set
  • API integrations
  • Various payment options
Pros
  • User-friendly interface
  • Real-time reports
  • Extensive features and integrations
  • High scalability potential
  • 24/7 customer service
Cons
  • Lack of price transparency
  • Reports of glitches
Cons
  • Can be a bit pricey
  • Potential hidden fees
  • Only compatible with SpotOn's hardware
  • Additional training required for advanced features
Summary

MindBody is a California-based software development company that provides POS systems to enterprises in the health and wellness niche. As a result, they serve thousands of businesses with millions of customers in the fitness, spa, salon, and integrated health sectors across the globe. Their key features include scheduling and booking, waitlists, third-party integrations, appointment reminders, self-check-in kiosks and forms, built-in marketing tools, payment processing, recurring billing and membership management, 24/7 AI front desk, and comprehensive analytics and reports. MindBody POS ensures wellness business owners can run their businesses and receive payments via mobile phones and tablets for those who desire that convenience. While they are not accredited by the Better Business Bureau (BBB), they have a rating of A- on the site. They have also received diversified reviews and ratings from customer review sites, earning a 4.4 out of 5 on Trustpilot. Most customers across various platforms praise the online booking and scheduling capabilities. Furthermore, the company has received several awards, including the 2012 Inc. Hire Power Award and the 2017 Global Mobile Award for Best Mobile App.

Summary

SpotOn is a San Francisco-based company that provides customized Point-of-Sale (POS) systems and integrated solutions to businesses. They cater to various industries, such as restaurants, retail stores, salons, and other service-based businesses. Since their establishment in 2017, the company has been committed to providing reliable and secure client services. The company is PCI-compliant to protect sensitive information; their system encrypts sensitive data at rest and in transit and conducts regular security audits to identify and address vulnerabilities. Their feature-rich and intuitive system allows businesses to manage their operations efficiently. It is user-friendly, and mobile-compatible, and offers inventory management, CRM, loyalty programs, and online ordering integrations. They provide excellent customer service with 24/7 support through phone and email. SpotOn has earned recognition in the POS industry for their commitment to quality services and 24/7 customer support. They have been shortlisted eight times by Capterra, and received an A+ rating on BBB.

Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Subscription-based packages
  • BBB Rating : A-
Quick Stats
  • Trustpilot Score : 4.2 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Tiered pricing plans with add-ons
  • BBB Rating : A+
Selling Points
  • Health and wellness-focused
  • Mobile and tablet POS system
  • Staff scheduling features
  • Robust marketing tools
Selling Points
  • Has a restaurant-specific platform
  • Offline functionality
  • Multilingual support
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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