Point of Sale Systems
Top Companies in 2024
MindBody POS vs POSitouch
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- Extensive third-party integrations
- Robust feature-set
- API integrations
- Various payment options
- User-friendly interface
- Scalable and customizable systems
- 24/7 support
- On-site training and support
- Lack of price transparency
- Reports of glitches
- Prices not transparent
- Heavy restaurant focus, not broader hospitality industry
- Training may be needed
MindBody is a California-based software development company that provides POS systems to enterprises in the health and wellness niche. As a result, they serve thousands of businesses with millions of customers in the fitness, spa, salon, and integrated health sectors across the globe. Their key features include scheduling and booking, waitlists, third-party integrations, appointment reminders, self-check-in kiosks and forms, built-in marketing tools, payment processing, recurring billing and membership management, 24/7 AI front desk, and comprehensive analytics and reports. MindBody POS ensures wellness business owners can run their businesses and receive payments via mobile phones and tablets for those who desire that convenience. While they are not accredited by the Better Business Bureau (BBB), they have a rating of A- on the site. They have also received diversified reviews and ratings from customer review sites, earning a 4.4 out of 5 on Trustpilot. Most customers across various platforms praise the online booking and scheduling capabilities. Furthermore, the company has received several awards, including the 2012 Inc. Hire Power Award and the 2017 Global Mobile Award for Best Mobile App.
Retail Systems Inc. is a South Carolina-based software development company that provides several POS services and products for retail businesses. They serve large and small businesses spread across the United States. The POSitouch system, in particular, features tools for 3rd-party delivery integrations, offline operations, ingredient inventory, order modifiers, payroll reporting, roles and permissions, timeclocks, and more. POSitouch is a user-friendly platform designed specifically for restaurants, cafes, and quick-service operations. It enables restaurateurs to serve customers quickly while accommodating various types of service environments, like cafes and bars. Their customization options ensure the product serves your specific needs and your business level for efficiency and success. While the Better Business Bureau does not accredit the company, and user reviews are scanty, there are no customer complaints online. It’s safe to conclude that their customers are satisfied with their services and products. New customers must do their due diligence by asking the support team all the necessary questions before purchasing the system. However, Shift4, which owns the POSitouch software, is BBB accredited and has an A+ rating.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Subscription-based packages
- BBB Rating : A-
- Customer Experience : Phone call
- Health and wellness-focused
- Mobile and tablet POS system
- Staff scheduling features
- Robust marketing tools
- Integration with third-party software
- Fully customizable
- 24/7 customer support
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing—Undisclosed
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts—Undisclosed
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management—Undisclosed
- Inventory Tracking
- Loyalty Program—Undisclosed
- Mobile App—Undisclosed
- Mobile Card Reader—Undisclosed
- Real-Time Reports—Undisclosed
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal—Undisclosed
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software—Undisclosed
- Processing Services
- Productivity Software
- Accounting Software—Undisclosed
- Processing Services—Undisclosed
- Productivity Software—Undisclosed
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner—Undisclosed
- Credit Card Reader—Undisclosed
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal—Undisclosed
- Receipt Printer—Undisclosed
- Self-Service Kiosk—Undisclosed
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based—Undisclosed
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription—Undisclosed
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person
- Live Online—Undisclosed
- Videos
- Webinars—Undisclosed
- ACH Processing
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing—Undisclosed
- Cash Transactions—Undisclosed
- Check—Undisclosed
- Credit Card Terminals—Undisclosed
- Electronic Signature—Undisclosed
- Gift Cards—Undisclosed
- In-Person Payments—Undisclosed
- Mobile Payments—Undisclosed
- Online Payment Processing—Undisclosed
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos—Undisclosed
- —Undisclosed
- FAQs/Forum—Undisclosed
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media—Undisclosed
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