Point of Sale Systems
Top Companies in 2024
Lightspeed POS vs POS Maid
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- Robust inventory management
- 24/7 customer service
- Compatible with many devices
- Highly-rated software
- Clear instructions provided
- Multiple financial report by product, service, customer type, employee, and department
- Multiple sales tax systems (USA, VAT, PST, GST and many more)
- Highly customizable with a simple interface
- Issues take long to be resolved
- Transaction fees are a bit high
- Can be a bit slow at times
- No customer service line or specific email address to contact
- Doesn't sell POS hardware
- No website integration
Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating.
Alexandria Point of Sale has been around since 2010, and are based in Florida. They provide separate retail, restaurant, and salon point-of-sale software systems, each with global capabilities. POS Maid is their retail software that is completely free and made readily available for download. While they don't provide hardware, they suggest purchasing from a list of compatible retailers or sourcing your own devices. Their FAQs recommend add-ons that may increase the overall cost depending on your priorities but, in general, are very cost-efficient options. While selecting separate devices can incur additional costs, strategic planning can lead to significant savings. Perfect for small-sized businesses wanting to enter the world of POS systems, they created their system with an easy user interface and a library of aid with specific FAQs to help guide you. Given these factors, their praise and impressive 4.6 out of 5 review scores on both Capterra and Software Advice and their A+ rating on the BBB come as no surprise.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Excellent
- Transparent Pricing : True
- Pricing Model : Monthly fee, flat rate processing
- BBB Rating : F
- Trustpilot Score : N/R
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Free software
- BBB Rating : N/R
- Money-Back Guarantee : False
- Robust inventory management tolls
- English-language support available 24/7
- Allow you to try it for 14 days, risk-free
- No monthly fees
- Global considerations are taken into account
- Customizable interface
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services—Undisclosed
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program—Undisclosed
- Mobile App—Undisclosed
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration—Undisclosed
- Time Tracking—Undisclosed
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant—Undisclosed
- NFC—Undisclosed
- Payment Fraud Protection—Undisclosed
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner—Undisclosed
- Credit Card Reader—Undisclosed
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal—Undisclosed
- Receipt Printer—Undisclosed
- Self-Service Kiosk—Undisclosed
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based—Undisclosed
- iOS—Undisclosed
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Annual Subscription
- Free Trial—Undisclosed
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals—Undisclosed
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments—Undisclosed
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat—Undisclosed
- Mobile App
- Phone
- Social Media
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