trusted formLightspeed POS vs POS Maid | Several.com
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Lightspeed POS vs POS Maid

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Pros
  • Robust inventory management
  • 24/7 customer service
  • Compatible with many devices
Pros
  • Highly-rated software
  • Clear instructions provided
  • Multiple financial report by product, service, customer type, employee, and department
  • Multiple sales tax systems (USA, VAT, PST, GST and many more)
  • Highly customizable with a simple interface
Cons
  • Issues take long to be resolved
  • Transaction fees are a bit high
  • Can be a bit slow at times
Cons
  • No customer service line or specific email address to contact
  • Doesn't sell POS hardware
  • No website integration
Summary

Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating. 

Summary

Alexandria Point of Sale has been around since 2010, and are based in Florida. They provide separate retail, restaurant, and salon point-of-sale software systems, each with global capabilities. POS Maid is their retail software that is completely free and made readily available for download. While they don't provide hardware, they suggest purchasing from a list of compatible retailers or sourcing your own devices. Their FAQs recommend add-ons that may increase the overall cost depending on your priorities but, in general, are very cost-efficient options. While selecting separate devices can incur additional costs, strategic planning can lead to significant savings. Perfect for small-sized businesses wanting to enter the world of POS systems, they created their system with an easy user interface and a library of aid with specific FAQs to help guide you. Given these factors, their praise and impressive 4.6 out of 5 review scores on both Capterra and Software Advice and their A+ rating on the BBB come as no surprise.

Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, flat rate processing
  • BBB Rating : F
Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Free software
  • BBB Rating : N/R
  • Money-Back Guarantee : False
Selling Points
  • Robust inventory management tolls
  • English-language support available 24/7
  • Allow you to try it for 14 days, risk-free
Selling Points
  • No monthly fees
  • Global considerations are taken into account
  • Customizable interface
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Undisclosed
    Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Undisclosed
    Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Undisclosed
    Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • Undisclosed
    EMV Compliant
  • Undisclosed
    NFC
  • Undisclosed
    Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • Undisclosed
    iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Undisclosed
    Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Undisclosed
    Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile App
  • Phone
  • Social Media

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