Point of Sale Systems
Top Companies in 2024
Lightspeed POS vs NetSuite POS
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- Robust inventory management
- 24/7 customer service
- Compatible with many devices
- An omnichannel experience
- Real-time inventory management
- Personalized customer engagement
- Scalability and customization
- Data-driven insights
- Issues take long to be resolved
- Transaction fees are a bit high
- Can be a bit slow at times
- Prices not advertised, with potentially complex pricing
- May not be compatible with Android
- A steeper learning curve
Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating.
Established in 1998 and based in Texas, USA, NetSuite POS operates for midsize retail businesses with complex, multi-location operations and offers a cloud-based system to streamline your operations and enrich the customer experience. The main features include a user-friendly interface for managing sales transactions and handling customers’ data, integration with online stores, and providing real-time inventory visibility across all locations. This integration can improve your stock management, reducing stockouts and increasing sales. The system consolidates various business functions into a unified platform and offers extensive customization options through configuration, scripting, and SuiteApps. Customers have noted NetSuite POS’s robust inventory management capabilities, real-time sales reporting, and seamless omnichannel integration. The pricing setup is based on the size and complexity of the business, providing flexibility and efficiency across different platforms. Although customer reviews for NetSuite POS are limited, its parent company, NetSuite, has a positive reputation and an A+ rating with the Better Business Bureau. Exploring all the details and capabilities is essential to determine if NetSuite POS fits your growing business.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Excellent
- Transparent Pricing : True
- Pricing Model : Monthly fee, flat rate processing
- BBB Rating : F
- Trustpilot Score : N/R
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Undisclosed
- BBB Rating : N/R
- Robust inventory management tolls
- English-language support available 24/7
- Allow you to try it for 14 days, risk-free
- Robust features for complex operations
- Scalability for growing businesses
- Integration with the NetSuite ecosystem
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App—Undisclosed
- Mobile Card Reader—Undisclosed
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software—Undisclosed
- Processing Services—Undisclosed
- Productivity Software—Undisclosed
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk—Undisclosed
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android—Undisclosed
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing—Undisclosed
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards—Undisclosed
- In-Person Payments
- Mobile Payments
- Online Payment Processing—Undisclosed
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos—Undisclosed
- FAQs/Forum—Undisclosed
- Help Guides—Undisclosed
- Live Chat
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media—Undisclosed
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