Point of Sale Systems
Top Companies in 2024
Lightspeed POS vs MindBody POS
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- Robust inventory management
- 24/7 customer service
- Compatible with many devices
- Extensive third-party integrations
- Robust feature-set
- API integrations
- Various payment options
- Issues take long to be resolved
- Transaction fees are a bit high
- Can be a bit slow at times
- Lack of price transparency
- Reports of glitches
Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating.
MindBody is a California-based software development company that provides POS systems to enterprises in the health and wellness niche. As a result, they serve thousands of businesses with millions of customers in the fitness, spa, salon, and integrated health sectors across the globe. Their key features include scheduling and booking, waitlists, third-party integrations, appointment reminders, self-check-in kiosks and forms, built-in marketing tools, payment processing, recurring billing and membership management, 24/7 AI front desk, and comprehensive analytics and reports. MindBody POS ensures wellness business owners can run their businesses and receive payments via mobile phones and tablets for those who desire that convenience. While they are not accredited by the Better Business Bureau (BBB), they have a rating of A- on the site. They have also received diversified reviews and ratings from customer review sites, earning a 4.4 out of 5 on Trustpilot. Most customers across various platforms praise the online booking and scheduling capabilities. Furthermore, the company has received several awards, including the 2012 Inc. Hire Power Award and the 2017 Global Mobile Award for Best Mobile App.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Excellent
- Transparent Pricing : True
- Pricing Model : Monthly fee, flat rate processing
- BBB Rating : F
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Subscription-based packages
- BBB Rating : A-
- Robust inventory management tolls
- English-language support available 24/7
- Allow you to try it for 14 days, risk-free
- Health and wellness-focused
- Mobile and tablet POS system
- Staff scheduling features
- Robust marketing tools
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software—Undisclosed
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Annual Subscription—Undisclosed
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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