Point of Sale Systems
Top Companies in 2024
Lavu POS vs TouchBistro POS
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- Competitive prices
- Highly customizable
- Payment processor agnostic
- System is mobile-optimized and easy-to-use
- Free demo available
- 24/7 customer service
- Easy to use
- Fast transaction times
- Real-time reports
- Lack of free plan or trial
- Requires a long contract commitment
- Add-ons are expensive
- Software incompatible with some devices
- Complaints of lags
Lavu is a POS solution for full-service and quick-service restaurants, as well as many other food and beverage establishments. Based in Albuquerque, New Mexico, and founded in 2010, they provide a comprehensive suite of tools to serve the needs of customers and employees, and offer customizable features for inventory, invoices, employees, and restaurant-specific functions. Lavu's iPad restaurant POS system is meant to be cost-effective and ensure high software security. Lavu has an A+ rating on the BBB and is well-regarded in the industry. They've been on the 2023 Capterra Shortlist™ for Restaurant POS, recognized as a Category Leader on GetApp, and included in Software Advice's FrontRunners report. They respond promptly to complaints through private channels and receive mostly positive reviews.
TouchBistro's POS system is a Toronto-based restaurant management solution that enhances operational efficiency and improves the guest experience. Since its launch in 2010, TouchBistro has become the choice for many dining establishments, small businesses, and large enterprises. The system is known for its simplicity, reliability, and comprehensive features, and its intuitive interface requires minimal training, saving restaurant teams time and resources. TouchBistro helps restaurateurs make informed decisions through robust reporting and analytics. The menu management feature allows restaurateurs to create and edit menus efficiently. The system's staff management enables owners to track employee performance and schedule shifts. TouchBistro's floor plan and table management features allow restaurant teams to visualize seating arrangements and monitor occupancy levels, while tableside ordering increases order accuracy and improves the guest experience. TouchBistro is considered one of the top POS systems for the restaurant industry because of its dedicated focus on meeting the unique demands of the sector. They have won several awards over time, and have received mixed but mostly positive customer feedback. However, they are not accredited by the BBB and have an F rating.
- Trustpilot Score : 4.8 out of 5
- Customer Experience : Tickets, emails, live chat, and phone support
- Transparent Pricing : True
- Pricing Model : Monthly flat rate plus processing fees
- BBB Rating : A+
- Money-Back Guarantee : False
- Trustpilot Score : 3.8 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Monthly contract, with add-ons
- BBB Rating : F
- Money-Back Guarantee : False
- Cash discounting program
- Specialized solutions for restaurants
- POS system can work offline
- Cloud-based POS
- Supports all restaurant types
- Integrated Payment Processing
- Robust third-party integration
- Automated Payroll
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program—Undisclosed
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App—Undisclosed
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner—Undisclosed
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based—Undisclosed
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License—Undisclosed
- Annual Subscription—Undisclosed
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos—Undisclosed
- Webinars
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards—Undisclosed
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App—Undisclosed
- Phone
- Social Media—Undisclosed
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