Point of Sale Systems
Top Companies in 2024
Heartland POS vs SpotOn POS
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- Comprehensive options for the industries served
- Extensive security measure
- Industry-specific solutions
- User-friendly interface
- Real-time reports
- Extensive features and integrations
- High scalability potential
- 24/7 customer service
- Some prices aren't advertised
- Expensive early termination fees
- Can be a bit pricey
- Potential hidden fees
- Only compatible with SpotOn's hardware
- Additional training required for advanced features
Heartland, an all-in-one cloud-based, user-friendly point-of-sale (POS) system that incorporates mobile ordering and customer loyalty programs to help you retain your customers, was founded in 1997 in Oklahoma City, US. Heartland POS systems enclose several features, including order, inventory, and employee management. The system targets various industries and business sizes, from quick service to fine-dining environments. Heartland offers flexible pricing options, allowing businesses to select the plan that suits their requirements. Heartland's system aims to protect the customers' data since it is PCI-compliant and paired with EMV-enabled hardware, tokenization, and end-to-end encryption. Heartland received the Leader award in the Point of Sale (POS) Software Awards 2023, the Gold Medal in the Software Reviews, and the 2023 Data Quadrant Gold Medalist.
SpotOn is a San Francisco-based company that provides customized Point-of-Sale (POS) systems and integrated solutions to businesses. They cater to various industries, such as restaurants, retail stores, salons, and other service-based businesses. Since their establishment in 2017, the company has been committed to providing reliable and secure client services. The company is PCI-compliant to protect sensitive information; their system encrypts sensitive data at rest and in transit and conducts regular security audits to identify and address vulnerabilities. Their feature-rich and intuitive system allows businesses to manage their operations efficiently. It is user-friendly, and mobile-compatible, and offers inventory management, CRM, loyalty programs, and online ordering integrations. They provide excellent customer service with 24/7 support through phone and email. SpotOn has earned recognition in the POS industry for their commitment to quality services and 24/7 customer support. They have been shortlisted eight times by Capterra, and received an A+ rating on BBB.
- Trustpilot Score : 2.9 out of 5
- Customer Experience : Fair
- Transparent Pricing : False
- Pricing Model : Contract with the add-ons
- BBB Rating : N/R
- Money-Back Guarantee : False
- Trustpilot Score : 4.2 out of 5
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Tiered pricing plans with add-ons
- BBB Rating : A+
- Smooth integrations with third-party apps and hardware
- Venue-specific customizations
- 24/7 support
- Has a restaurant-specific platform
- Offline functionality
- Multilingual support
- Automated Payroll
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License—Undisclosed
- Annual Subscription
- Free Trial—Undisclosed
- Freemium
- Monthly Subscription
- One-Time License
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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