Point of Sale Systems
Top Companies in 2024
Harbortouch POS vs Roller POS
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- No upfront costs and low monthly fees
- Easy to use and integrates with third-party applications
- Free installation, training, and 24/7 support
- Customizable and scalable options
- Versatile payment options
- Free demo
- Clear and upfront pricing
- Long-term contracts
- Customer service response delays
- Unexpected charges
- System crashes
- Restricted hardware compatibility
- Phone support is exclusive to specific subscriptions
- POS system is bundled with other features
Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
Founded in 2011 and headquartered in Australia, with branches in the US and the UK, Roller is a versatile solution provider for the attractions and amusement industry. They specialize in delivering comprehensive solutions tailored to businesses in various sectors, such as amusement parks, water parks, and family entertainment centers. Their product, a cloud-based POS system, seamlessly works with ticket management, customer relationship management, and reporting and analytics tools. Customers praise them for their user-friendly interface and extensive functionality, which streamlines operations and enhances guest experiences. Their commitment to transparency is evident in their clear pricing structure and flexible payment options. Additionally, their dedication to customer satisfaction is reflected in their positive reputation and commendable rating on platforms like G2. With a focus on innovation and customer-centric solutions, they continue to establish themselves as a trusted partner for businesses seeking to optimize their operations and deliver unforgettable experiences to their guests. As one of the industry's premier providers, they set the standard for excellence and innovation in attraction management solutions.
- Trustpilot Score : 2.3 out of 5
- Customer Experience : Fair
- Pricing Model : Annual subscription
- BBB Rating : F
- Trustpilot Score : N/R
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Tiered pricing
- BBB Rating : N/R
- Money-Back Guarantee : False
- Tailored options for many industries
- Range of hardware additions
- Ease of use and intuitiveness
- Manages multiple locations
- 14-day free trial
- Cloud-based software
- Guest experience score
- Self-service kiosk
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts—Undisclosed
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports—Undisclosed
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal—Undisclosed
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader—Undisclosed
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant—Undisclosed
- NFC—Undisclosed
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen
- POS Terminal
- Receipt Printer—Undisclosed
- Self-Service Kiosk—Undisclosed
- Barcode Scanner—Undisclosed
- Credit Card Reader—Undisclosed
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal—Undisclosed
- Receipt Printer—Undisclosed
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS—Undisclosed
- On-Site Installation
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Annual Subscription
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing—Undisclosed
- Cash Transactions
- Check
- Credit Card Terminals—Undisclosed
- Electronic Signature—Undisclosed
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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