Point of Sale Systems
Top Companies in 2024
Harbortouch POS vs POS Nation
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- No upfront costs and low monthly fees
- Easy to use and integrates with third-party applications
- Free installation, training, and 24/7 support
- Customizable and scalable options
- Personalized onboarding
- Comprehensive training resources
- Platform flexibility
- Intuitive, streamlined interface
- Long-term contracts
- Customer service response delays
- Unexpected charges
- System crashes
- Limited 3rd party integrations
- 24/7 support is a paid feature for some users
Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
POS Nation is a POS solution provider that has been in business since 2001. Headquartered in Charlotte, North Carolina, they offer integrated point-of-sale systems tailored for retail, grocery, and food service merchants. Their versatile platform combines robust yet intuitive software accessible via any device with specialized hardware options. POS Nation serves clients from sole proprietors to large chains through personalized implementations and scalable monthly subscription plans. Comprehensive features within their centralized dashboard seamlessly streamline operations while surfacing strategic insights. Extensive support resources through multiple channels help merchants maximize efficiencies. Maintaining an A+ Better Business Bureau rating since 2001 underscores POS Nation's focus on addressing customer concerns promptly. While occasional software bugs impact integrations according to varying third-party reviews, their dedication to continuous improvement maintains a high industry standing. Offering solutions that cater to each establishment's unique needs, POS Nation has built a reputable brand recognized among their peers. Further exploration into their integrated tools, services, training programs, and transparent pricing models empowers informed selection. Whether just starting or seeking enhanced capabilities, POS Nation presents a full-service ally for merchants' prosperity.
- Trustpilot Score : 2.3 out of 5
- Customer Experience : Fair
- Pricing Model : Annual subscription
- BBB Rating : F
- Trustpilot Score : 4.5 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Monthly subscription fees
- BBB Rating : A+
- Tailored options for many industries
- Range of hardware additions
- Ease of use and intuitiveness
- Manages multiple locations
- Real-time reports
- Inventory management
- Sales analysis
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts—Undisclosed
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports—Undisclosed
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal—Undisclosed
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program—Undisclosed
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal—Undisclosed
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen
- POS Terminal
- Receipt Printer—Undisclosed
- Self-Service Kiosk—Undisclosed
- Barcode Scanner—Undisclosed
- Credit Card Reader—Undisclosed
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal—Undisclosed
- Receipt Printer
- Self-Service Kiosk—Undisclosed
- Android
- Cloud-Based
- iOS
- macOS—Undisclosed
- On-Site Installation
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License
- Annual Subscription—Undisclosed
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person
- Live Online—Undisclosed
- Videos
- Webinars
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media—Undisclosed
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