Harbortouch POS vs POS Maid

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
 

Alexandria Point of Sale has been around since 2010, and are based in Florida. They provide separate retail, restaurant, and salon point-of-sale software systems, each with global capabilities. POS Maid is their retail software that is completely free and made readily available for download. While they don't provide hardware, they suggest purchasing from a list of compatible retailers or sourcing your own devices. Their FAQs recommend add-ons that may increase the overall cost depending on your priorities but, in general, are very cost-efficient options. While selecting separate devices can incur additional costs, strategic planning can lead to significant savings. Perfect for small-sized businesses wanting to enter the world of POS systems, they created their system with an easy user interface and a library of aid with specific FAQs to help guide you. Given these factors, their praise and impressive 4.6 out of 5 review scores on both Capterra and Software Advice and their A+ rating on the BBB come as no surprise.