Point of Sale Systems
Top Companies in 2024
Harbortouch POS vs NetSuite POS
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- No upfront costs and low monthly fees
- Easy to use and integrates with third-party applications
- Free installation, training, and 24/7 support
- Customizable and scalable options
- An omnichannel experience
- Real-time inventory management
- Personalized customer engagement
- Scalability and customization
- Data-driven insights
- Long-term contracts
- Customer service response delays
- Unexpected charges
- System crashes
- Prices not advertised, with potentially complex pricing
- May not be compatible with Android
- A steeper learning curve
Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
Established in 1998 and based in Texas, USA, NetSuite POS operates for midsize retail businesses with complex, multi-location operations and offers a cloud-based system to streamline your operations and enrich the customer experience. The main features include a user-friendly interface for managing sales transactions and handling customers’ data, integration with online stores, and providing real-time inventory visibility across all locations. This integration can improve your stock management, reducing stockouts and increasing sales. The system consolidates various business functions into a unified platform and offers extensive customization options through configuration, scripting, and SuiteApps. Customers have noted NetSuite POS’s robust inventory management capabilities, real-time sales reporting, and seamless omnichannel integration. The pricing setup is based on the size and complexity of the business, providing flexibility and efficiency across different platforms. Although customer reviews for NetSuite POS are limited, its parent company, NetSuite, has a positive reputation and an A+ rating with the Better Business Bureau. Exploring all the details and capabilities is essential to determine if NetSuite POS fits your growing business.
- Trustpilot Score : 2.3 out of 5
- Customer Experience : Fair
- Pricing Model : Annual subscription
- BBB Rating : F
- Trustpilot Score : N/R
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Undisclosed
- BBB Rating : N/R
- Tailored options for many industries
- Range of hardware additions
- Ease of use and intuitiveness
- Manages multiple locations
- Robust features for complex operations
- Scalability for growing businesses
- Integration with the NetSuite ecosystem
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts—Undisclosed
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports—Undisclosed
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal—Undisclosed
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App—Undisclosed
- Mobile Card Reader—Undisclosed
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software—Undisclosed
- Processing Services—Undisclosed
- Productivity Software—Undisclosed
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen
- POS Terminal
- Receipt Printer—Undisclosed
- Self-Service Kiosk—Undisclosed
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk—Undisclosed
- Android
- Cloud-Based
- iOS
- macOS—Undisclosed
- On-Site Installation
- Windows
- Android—Undisclosed
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing—Undisclosed
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards—Undisclosed
- In-Person Payments
- Mobile Payments
- Online Payment Processing—Undisclosed
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos—Undisclosed
- FAQs/Forum—Undisclosed
- Help Guides—Undisclosed
- Live Chat
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media—Undisclosed
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