Harbortouch POS vs Heartland POS

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.
 

Heartland, an all-in-one cloud-based, user-friendly point-of-sale (POS) system that incorporates mobile ordering and customer loyalty programs to help you retain your customers, was founded in 1997 in Oklahoma City, US. Heartland POS systems enclose several features, including order, inventory, and employee management. The system targets various industries and business sizes, from quick service to fine-dining environments. Heartland offers flexible pricing options, allowing businesses to select the plan that suits their requirements. Heartland's system aims to protect the customers' data since it is PCI-compliant and paired with EMV-enabled hardware, tokenization, and end-to-end encryption. Heartland received the Leader award in the Point of Sale (POS) Software Awards 2023, the Gold Medal in the Software Reviews, and the 2023 Data Quadrant Gold Medalist.