Point of Sale Systems
Top Companies in 2024
Epos Now vs POSitouch
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- Intuitive interface
- Live support and training
- Cloud-based POS
- Robust integration capabilities
- User-friendly interface
- Scalable and customizable systems
- 24/7 support
- On-site training and support
- Complex pricing structure
- Limited design options and customization issues
- Prices not transparent
- Heavy restaurant focus, not broader hospitality industry
- Training may be needed
Epos Now is a leading global provider of payment and POS systems that cater to businesses of all sizes and types. The company was founded in 2011 by Jacyn Heavens, and its headquarters is in Norwich, United Kingdom. With their system, businesses can manage operations, process sales, and accept online and offline payments. The company's user-friendly approach to POS technology has been well-received by customers, improving their operational efficiency and customer service experience. Epos Now is renowned for its reliability and innovation, and it continues to enhance its offerings to satisfy the evolving demands of businesses worldwide. They offer a range of features designed to fulfill the needs of retail and hospitality businesses, including point-of-sale functions, inventory management, reporting, and staff management. The provider also offers table management, online ordering, e-commerce integration, loyalty programs, barcode scanning, mobile POS, and integrations with various third-party services. They have received accolades for their capabilities and leadership in the industry, including Best Capabilities for the best restaurant POS system in Money.com’s 2023's list, Frost & Sullivan's 2021 Global Competitive Strategy Leadership Award 2021, and "Leader" in the G2 Crowd Grid Report for Retail POS Systems (Fall 2023).
Retail Systems Inc. is a South Carolina-based software development company that provides several POS services and products for retail businesses. They serve large and small businesses spread across the United States. The POSitouch system, in particular, features tools for 3rd-party delivery integrations, offline operations, ingredient inventory, order modifiers, payroll reporting, roles and permissions, timeclocks, and more. POSitouch is a user-friendly platform designed specifically for restaurants, cafes, and quick-service operations. It enables restaurateurs to serve customers quickly while accommodating various types of service environments, like cafes and bars. Their customization options ensure the product serves your specific needs and your business level for efficiency and success. While the Better Business Bureau does not accredit the company, and user reviews are scanty, there are no customer complaints online. It’s safe to conclude that their customers are satisfied with their services and products. New customers must do their due diligence by asking the support team all the necessary questions before purchasing the system. However, Shift4, which owns the POSitouch software, is BBB accredited and has an A+ rating.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Subscription-based model with add-ons
- BBB Rating : N/R
- Customer Experience : Phone call
- Inclusive and specialized packages
- Accessible from mobile and desktop devices
- Regular software maintenance
- Integration with third-party software
- Fully customizable
- 24/7 customer support
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing—Undisclosed
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts—Undisclosed
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management—Undisclosed
- Inventory Tracking
- Loyalty Program—Undisclosed
- Mobile App—Undisclosed
- Mobile Card Reader—Undisclosed
- Real-Time Reports—Undisclosed
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal—Undisclosed
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software—Undisclosed
- Processing Services—Undisclosed
- Productivity Software—Undisclosed
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner—Undisclosed
- Credit Card Reader—Undisclosed
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal—Undisclosed
- Receipt Printer—Undisclosed
- Self-Service Kiosk—Undisclosed
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Android
- Cloud-Based—Undisclosed
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License
- Annual Subscription—Undisclosed
- Free Trial—Undisclosed
- Freemium—Undisclosed
- Monthly Subscription—Undisclosed
- One-Time License—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person
- Live Online—Undisclosed
- Videos
- Webinars—Undisclosed
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing—Undisclosed
- Cash Transactions—Undisclosed
- Check—Undisclosed
- Credit Card Terminals—Undisclosed
- Electronic Signature—Undisclosed
- Gift Cards—Undisclosed
- In-Person Payments—Undisclosed
- Mobile Payments—Undisclosed
- Online Payment Processing—Undisclosed
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos—Undisclosed
- —Undisclosed
- FAQs/Forum—Undisclosed
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media—Undisclosed
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