Point of Sale Systems
Top Companies in 2024
Epos Now vs Lightspeed POS
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- Intuitive interface
- Live support and training
- Cloud-based POS
- Robust integration capabilities
- Robust inventory management
- 24/7 customer service
- Compatible with many devices
- Complex pricing structure
- Limited design options and customization issues
- Issues take long to be resolved
- Transaction fees are a bit high
- Can be a bit slow at times
Epos Now is a leading global provider of payment and POS systems that cater to businesses of all sizes and types. The company was founded in 2011 by Jacyn Heavens, and its headquarters is in Norwich, United Kingdom. With their system, businesses can manage operations, process sales, and accept online and offline payments. The company's user-friendly approach to POS technology has been well-received by customers, improving their operational efficiency and customer service experience. Epos Now is renowned for its reliability and innovation, and it continues to enhance its offerings to satisfy the evolving demands of businesses worldwide. They offer a range of features designed to fulfill the needs of retail and hospitality businesses, including point-of-sale functions, inventory management, reporting, and staff management. The provider also offers table management, online ordering, e-commerce integration, loyalty programs, barcode scanning, mobile POS, and integrations with various third-party services. They have received accolades for their capabilities and leadership in the industry, including Best Capabilities for the best restaurant POS system in Money.com’s 2023's list, Frost & Sullivan's 2021 Global Competitive Strategy Leadership Award 2021, and "Leader" in the G2 Crowd Grid Report for Retail POS Systems (Fall 2023).
Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Subscription-based model with add-ons
- BBB Rating : N/R
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Excellent
- Transparent Pricing : True
- Pricing Model : Monthly fee, flat rate processing
- BBB Rating : F
- Inclusive and specialized packages
- Accessible from mobile and desktop devices
- Regular software maintenance
- Robust inventory management tolls
- English-language support available 24/7
- Allow you to try it for 14 days, risk-free
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Annual Subscription
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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