Dutchie POS vs Harbortouch POS

Founded in 2017 and headquartered in Bend, Oregon, Dutchie is a pioneering POS provider for the cannabis industry. Boasting a vast network of over 6000 dispensary partners, Dutchie prioritizes seamless transactions, inventory management, and compliance adherence. Their all-in-one software suite offers many features tailored to modernize the cannabis shopping experience. Users benefit from personalized homepages, customizable delivery settings, robust inventory management, and comprehensive customer relationship management tools. Dutchie's platform ensures a user-friendly interface, empowering budtenders to focus on customer service rather than navigating complex technology. Moreover, the company significantly emphasizes security and compliance, providing tools for age verification, ID scanning, purchase limits, and reporting. Dutchie remains dedicated to innovation and customer satisfaction as they offer on-site POS training and various support channels, ensuring a seamless and secure cannabis retail experience for their clientele.

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.