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Cake POS vs SpotOn POS

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Pros
  • Tailored solutions for restaurants
  • Free demo available
Pros
  • User-friendly interface
  • Real-time reports
  • Extensive features and integrations
  • High scalability potential
  • 24/7 customer service
Cons
  • Unclear pricing details
  • Long-term commitment required
Cons
  • Can be a bit pricey
  • Potential hidden fees
  • Only compatible with SpotOn's hardware
  • Additional training required for advanced features
Summary

CakePOS, revolutionizing the restaurant industry since their inception in 2011, was initially launched by Sysco Corporation and later acquired by Mad Mobile in 2020. Headquartered in Tampa, Florida, they offer a comprehensive suite of services tailored explicitly for restaurant management. Their system encompasses everything from menu management and payment processing to detailed reporting and analytics. Known for their intuitive interface and customizable options, they empower restaurant owners to optimize their businesses efficiently. With a focus on simplicity and functionality, CakePOS stands out for their user-friendly features and robust capabilities. Customers praise their ease of use, comprehensive reporting, and adaptability to diverse business needs. Despite minor drawbacks such as lack of pricing transparency and contract length, CakePOS remains a top choice for restaurants seeking a reliable and efficient point-of-sale solution. Their impressive ratings of 4.8 out of 5 on G2, 4.6 out of 5 on Capterra, and 4.6 out of 5 on GetApp underscore their commitment to excellence. With a track record of constant innovation and customer satisfaction, they continue to be the go-to option for restaurants looking to enhance their operations and elevate the dining experience for their guests.

Summary

SpotOn is a San Francisco-based company that provides customized Point-of-Sale (POS) systems and integrated solutions to businesses. They cater to various industries, such as restaurants, retail stores, salons, and other service-based businesses. Since their establishment in 2017, the company has been committed to providing reliable and secure client services. The company is PCI-compliant to protect sensitive information; their system encrypts sensitive data at rest and in transit and conducts regular security audits to identify and address vulnerabilities. Their feature-rich and intuitive system allows businesses to manage their operations efficiently. It is user-friendly, and mobile-compatible, and offers inventory management, CRM, loyalty programs, and online ordering integrations. They provide excellent customer service with 24/7 support through phone and email. SpotOn has earned recognition in the POS industry for their commitment to quality services and 24/7 customer support. They have been shortlisted eight times by Capterra, and received an A+ rating on BBB.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fees + add-ons
  • BBB Rating : N/R
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.2 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Tiered pricing plans with add-ons
  • BBB Rating : A+
Selling Points
  • 24/7 customer support
  • Integrated payment processing
  • Ability to operate offline
Selling Points
  • Has a restaurant-specific platform
  • Offline functionality
  • Multilingual support
System Features
  • Undisclosed
    Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Undisclosed
    Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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