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Cake POS vs Versatile Merchant Services

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Pros
  • Tailored solutions for restaurants
  • Free demo available
Pros
  • Four industry-specific solutions
  • Multiple hardware solutions to choose from
  • Quick result website builder
Cons
  • Unclear pricing details
  • Long-term commitment required
Cons
  • Only available in US
  • Pricing criteria isn't transparently stated on the website
  • Website isn't very informative
Summary

CakePOS, revolutionizing the restaurant industry since their inception in 2011, was initially launched by Sysco Corporation and later acquired by Mad Mobile in 2020. Headquartered in Tampa, Florida, they offer a comprehensive suite of services tailored explicitly for restaurant management. Their system encompasses everything from menu management and payment processing to detailed reporting and analytics. Known for their intuitive interface and customizable options, they empower restaurant owners to optimize their businesses efficiently. With a focus on simplicity and functionality, CakePOS stands out for their user-friendly features and robust capabilities. Customers praise their ease of use, comprehensive reporting, and adaptability to diverse business needs. Despite minor drawbacks such as lack of pricing transparency and contract length, CakePOS remains a top choice for restaurants seeking a reliable and efficient point-of-sale solution. Their impressive ratings of 4.8 out of 5 on G2, 4.6 out of 5 on Capterra, and 4.6 out of 5 on GetApp underscore their commitment to excellence. With a track record of constant innovation and customer satisfaction, they continue to be the go-to option for restaurants looking to enhance their operations and elevate the dining experience for their guests.

Summary

Versatile Merchant Solutions, previously named ReversePOS, was established in 2004 and based in Virginia. Specializing in versatile point-of-sale (POS) solutions, they cater to a wide range of industries, including restaurants, retail, salons, and service providers. Their comprehensive offerings include customizable software, robust hardware options, and tailored services to meet the diverse needs of businesses. Serving a broad clientele across various sectors, Versatile Merchant Solutions is recognized for their excellence in providing POS solutions that streamline operations and enhance customer experiences. With a client base spanning the United States, they are trusted by businesses of all scales, from small startups to large enterprise groups. Their A+ BBB rating comes from partnering with other companies that are offering comprehensive tools for in-location, takeout, and online point-of-sale operations and order management, payment processing, bookkeeping, marketing, team management, and seamless integration capabilities. With user-friendly platforms and devices that cater to all business sizes, VMS empowers business owners to manage their operations efficiently, enhance customer engagement, and optimize employee productivity. Although there aren’t specific awards or many customer reviews, their 20 years in the industry shows a solid standing in the tech world.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fees + add-ons
  • BBB Rating : N/R
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Unavailable
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Selling Points
  • 24/7 customer support
  • Integrated payment processing
  • Ability to operate offline
Selling Points
  • Quick capital opportunities
  • Multiple hardware solutions to choose from
  • 90-day free trial loyalty program
System Features
  • Undisclosed
    Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Undisclosed
    Mobile App
  • Mobile Card Reader
  • Undisclosed
    Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Undisclosed
    Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Undisclosed
    Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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