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Cake POS vs Lightspeed POS

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Pros
  • Tailored solutions for restaurants
  • Free demo available
Pros
  • Robust inventory management
  • 24/7 customer service
  • Compatible with many devices
Cons
  • Unclear pricing details
  • Long-term commitment required
Cons
  • Issues take long to be resolved
  • Transaction fees are a bit high
  • Can be a bit slow at times
Summary

CakePOS, revolutionizing the restaurant industry since their inception in 2011, was initially launched by Sysco Corporation and later acquired by Mad Mobile in 2020. Headquartered in Tampa, Florida, they offer a comprehensive suite of services tailored explicitly for restaurant management. Their system encompasses everything from menu management and payment processing to detailed reporting and analytics. Known for their intuitive interface and customizable options, they empower restaurant owners to optimize their businesses efficiently. With a focus on simplicity and functionality, CakePOS stands out for their user-friendly features and robust capabilities. Customers praise their ease of use, comprehensive reporting, and adaptability to diverse business needs. Despite minor drawbacks such as lack of pricing transparency and contract length, CakePOS remains a top choice for restaurants seeking a reliable and efficient point-of-sale solution. Their impressive ratings of 4.8 out of 5 on G2, 4.6 out of 5 on Capterra, and 4.6 out of 5 on GetApp underscore their commitment to excellence. With a track record of constant innovation and customer satisfaction, they continue to be the go-to option for restaurants looking to enhance their operations and elevate the dining experience for their guests.

Summary

Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating. 

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fees + add-ons
  • BBB Rating : N/R
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, flat rate processing
  • BBB Rating : F
Selling Points
  • 24/7 customer support
  • Integrated payment processing
  • Ability to operate offline
Selling Points
  • Robust inventory management tolls
  • English-language support available 24/7
  • Allow you to try it for 14 days, risk-free
System Features
  • Undisclosed
    Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Undisclosed
    Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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