Brilliant POS vs Harbortouch POS

Brilliant POS specializes in offering POS products and services to the bar and restaurant industry. Through the Cash Register Express (CRE) and Restaurant Pro Express (RPE) features, business owners can get a quick, user-friendly order through their customizable buttons and hotkeys. They can market their products easily through loyalty and gift card programs. Other notable features they can enjoy with these services include employee management, seamless inventory management, and reporting and analytics for better decision-making. The company is accredited by the Better Business Bureau (BBB). BBB has rated Brilliant POS with an A+ rating due to its commitment to resolving customer complaints and concerns. Brilliant POS is also highly rated by Trustpilot at 4.9 out of 5 stars.

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.