Point of Sale Systems
Top Companies in 2024
Booker POS vs Simphony POS
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- Cloud and mobile-based POS
- User-friendly interface
- One-on-one setup and training
- Embedded tutorial videos
- Secure cloud-based server and data protection
- Multiple payment processors
- Third-party software integrations
- Contract-based
- Support is not available 24/7
- Poor customer support
- Glitches after software update
- No free trial
- High learning curve
Headquartered in San Luis Obispo, California, Booker is a POS system for businesses in the wellness industry, particularly spas and salons. The all-in-one business management platform was founded in 2007 to serve appointment-based service businesses. They were acquired by MindBody in 2018, adding to the company's list of services for the beauty sector. Their offerings include Facebook booking, inventory management, time tracking, appointment management, payment processing, client and employee management, payroll processing, and marketing. The company generally aims to streamline businesses in this niche, from attracting customers to maintaining them, managing daily admin tasks, and handling bookings. Booker by Mindbody has built a solid reputation in the industry, boasting above-average ratings and scores across various review platforms. With an impressive 4.1 rating on Capterra and a 7.8 out of 10 on Trustradius, it's clear that many customers have found value in their services.
Simphony POS, developed by the Columbia, Maryland-based company Oracle, is tailored to support a wide range of businesses, from small establishments to larger chains. This cloud-based POS solution caters to various industries, including restaurants, coffee shops, cafeterias, food trucks, poolside bars, and concession stands. Running smoothly on both Microsoft Windows and Oracle Linux platforms, they offer an extensive feature set, including inventory management, versatile payment processing options, and robust multi-location capabilities. Their customizable interface allows for language and currency adjustments, while seamless third-party integration enhances operational flexibility. Business owners benefit from intuitive reporting and analytics features, facilitating easy monitoring of sales performance. Security is maintained with end-to-end payment cloud services, ensuring compliance with PCI DSS standards. Moreover, the inclusion of customer loyalty programs enables businesses to effectively engage and retain their customer base through rewards, promotions, gift cards, and updates. Additionally, businesses transitioning to Simphony POS have the option to inquire about acquiring modern, durable POS hardware that only costs $1, encompassing both full-service and mobile equipment.
- Trustpilot Score : 3.2 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Per user/Per month
- BBB Rating : C-
- Trustpilot Score : 1.3 out of 5
- Customer Experience : Fair
- Transparent Pricing : True
- Pricing Model : Subscription
- BBB Rating : A+
- Money-Back Guarantee : True
- Mobile and cloud-based
- Social media booking
- Integrated marketing capabilities
- Compatible with external POS hardware
- Affordable POS hardware
- Single platform multi-location management
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing—Undisclosed
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts—Undisclosed
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services—Undisclosed
- Productivity Software
- Accounting Software—Undisclosed
- Processing Services
- Productivity Software
- Barcode Scanner—Undisclosed
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal—Undisclosed
- Receipt Printer—Undisclosed
- Self-Service Kiosk
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based
- iOS—Undisclosed
- macOS
- On-Site Installation
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation—Undisclosed
- In-Person
- Live Online—Undisclosed
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals—Undisclosed
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing—Undisclosed
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature—Undisclosed
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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