Point of Sale Systems
Top Companies in 2024
Booker POS vs Lightspeed POS
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- Cloud and mobile-based POS
- User-friendly interface
- One-on-one setup and training
- Embedded tutorial videos
- Robust inventory management
- 24/7 customer service
- Compatible with many devices
- Contract-based
- Support is not available 24/7
- Issues take long to be resolved
- Transaction fees are a bit high
- Can be a bit slow at times
Headquartered in San Luis Obispo, California, Booker is a POS system for businesses in the wellness industry, particularly spas and salons. The all-in-one business management platform was founded in 2007 to serve appointment-based service businesses. They were acquired by MindBody in 2018, adding to the company's list of services for the beauty sector. Their offerings include Facebook booking, inventory management, time tracking, appointment management, payment processing, client and employee management, payroll processing, and marketing. The company generally aims to streamline businesses in this niche, from attracting customers to maintaining them, managing daily admin tasks, and handling bookings. Booker by Mindbody has built a solid reputation in the industry, boasting above-average ratings and scores across various review platforms. With an impressive 4.1 rating on Capterra and a 7.8 out of 10 on Trustradius, it's clear that many customers have found value in their services.
Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating.
- Trustpilot Score : 3.2 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Per user/Per month
- BBB Rating : C-
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Excellent
- Transparent Pricing : True
- Pricing Model : Monthly fee, flat rate processing
- BBB Rating : F
- Mobile and cloud-based
- Social media booking
- Integrated marketing capabilities
- Robust inventory management tolls
- English-language support available 24/7
- Allow you to try it for 14 days, risk-free
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing—Undisclosed
- Cloud-Based Services
- Customizable Hardware—Undisclosed
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services—Undisclosed
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner—Undisclosed
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal—Undisclosed
- Receipt Printer—Undisclosed
- Self-Service Kiosk
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation—Undisclosed
- In-Person
- Live Online—Undisclosed
- Videos
- Webinars
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals—Undisclosed
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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