Aloha POS vs Booker POS

Since 1997, Hospitality Control Solutions has been the premier provider of NCR Aloha POS systems, with their headquarters located in Tennessee. Specializing in tailored point-of-sale (POS) solutions for restaurants, bars, and other food service providers, they cater to businesses of all sizes, from small independents to large chains. Their comprehensive offerings include software, hardware, a mobile app, consumer marketing services, and on-site training to ensure seamless integration. Key features encompass inventory management, secure payment processing, reward programs, analytics and reporting, and cloud-based applications, all aimed at optimizing restaurant operations for quick ordering, decreased ticket times, and exceptional delivery services. Additionally, the company holds QIR certification from the PCI Security Standards Council, underscoring their commitment to data security. While customer reviews vary, with some lauding the professionalism of their technicians and others expressing dissatisfaction with response times, NCR Corporation, the parent company, has received mixed ratings, with a D- rating from the Better Business Bureau (BBB) and positive ratings on G2, Trustpilot, and TrustRadius. Notably, Aloha has won several Software Reviews awards in 2022, including the Conflict Resolution Award and the Emotional Footprint Championship. Widely available worldwide, Aloha POS has significant usage in the United States, the Netherlands, and the United Kingdom.

Headquartered in San Luis Obispo, California, Booker is a POS system for businesses in the wellness industry, particularly spas and salons. The all-in-one business management platform was founded in 2007 to serve appointment-based service businesses. They were acquired by MindBody in 2018, adding to the company's list of services for the beauty sector. Their offerings include Facebook booking, inventory management, time tracking, appointment management, payment processing, client and employee management, payroll processing, and marketing. The company generally aims to streamline businesses in this niche, from attracting customers to maintaining them, managing daily admin tasks, and handling bookings. Booker by Mindbody has built a solid reputation in the industry, boasting above-average ratings and scores across various review platforms. With an impressive 4.1 rating on Capterra and a 7.8 out of 10 on Trustradius, it's clear that many customers have found value in their services.