Aldelo POS vs Heartland POS

Aldelo opened their doors in 1999 in Pleasanton, California, getting their start by producing a Windows-based POS system. Working with their development team over the years has led to vast transformations, and the company now states they have one of the easiest-to-use POS systems on the market. Many customers like the affordable pricing while using the company's payment processor, though complaints have occurred. Merchants also appreciate the ease of use but complain that the menu customization options could be more user-friendly. With third-party seamless integration and free API, merchants enjoy flexibility and scalability that can help them confidently grow their businesses. The provider has an A- rating with the Better Business Bureau but has had their share of customer complaints, though they work to provide a quick solution to customers’ problems. The company strives for high-security levels with facial recognition, pin codes, and QR code badge scanning for employee logins. Aldelo Express, which is PCI DSS compliant, supports token-based payment processing for customer confidence and merchant compliance. With encrypted digital payments and detailed report logs, merchants can avoid theft and more effectively protect their operations and cash flow.

Heartland, an all-in-one cloud-based, user-friendly point-of-sale (POS) system that incorporates mobile ordering and customer loyalty programs to help you retain your customers, was founded in 1997 in Oklahoma City, US. Heartland POS systems enclose several features, including order, inventory, and employee management. The system targets various industries and business sizes, from quick service to fine-dining environments. Heartland offers flexible pricing options, allowing businesses to select the plan that suits their requirements. Heartland's system aims to protect the customers' data since it is PCI-compliant and paired with EMV-enabled hardware, tokenization, and end-to-end encryption. Heartland received the Leader award in the Point of Sale (POS) Software Awards 2023, the Gold Medal in the Software Reviews, and the 2023 Data Quadrant Gold Medalist.