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Aldelo POS: A Full-Featured POS Solution

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Aldelo POS: A Full-Featured POS Solution

Aldelo is a cloud-based POS solution that is designed for users who wish to upload POS software to existing iOS and Android devices. Aldelo offers a number of features that can give you the best POS experience. Read more to find out if Aldelo is the right POS for you.


Free if you use Aldelo Pay
Compatible with Windows, Android, and iOS
User-friendly interface


Can be expensive without Aldelo Pay
Some complaints about customer service

Quick Stats

Business size supported
Small, medium, and large
Customer support
Live chat, phone, and email support
Real-time reports
Not Available
Starting price
$99 per month per station

About Aldelo POS

Aldelo POS was founded in 1999 and was compatible with Windows until Android and iOS were invented and Aldelo created software compatible with them. Aldelo offers a wide range of features and products that can help your business in every aspect when it comes to payment, merchant services, kitchen display screens, food delivery ordering platforms, gift cards, and much more. 

Aldelo's primary solution is the Express Cloud Point of Sale for iPad. There is also another mobile-based version of it that is designed for Android devices.

According to Aldelo, their cloud-based point of sale software is compatible with multiple food-focused businesses and hospitality, including restaurants, bars, coffeehouses, food trucks, clubs, and more.

The Aldelo software is designed to process all essential tasks like ordering, billing, processing payments, inventory management, employee management, and more. 

Using Aldelo's POS will allow you to customize and modify the prices of the products you offer whenever you need to. This works for creating discounts, happy hours, seasonal offers, special events, and more. You can also use the system to organize tables and seatings and handle reservations and customer waiting lists. You can also track customer history of purchases and visits.

Aldelo Features


Cloud station POS

Aldelo Express is a POS solution made for restaurants, bars, retailers, and more. It is a cloud-based iPad POS system that is designed for both stationary and mobile point of sale systems. Aldelo Express has a simple to use setup wizard and an intuitive layout and design.

Aldelo Express can handle any task whether small and simple or advanced and complex. It has many devices and features like a Kiosk, Kitchen Display, Customer Display, Multi-store Gift, and an open API that you can use and integrate with multiple third parties or you can create your own.

A great thing about Aldelo POS is that it can still work even when the internet is down. You can still place orders, send them to the kitchen, process payments, and more, even when there is no internet connection. And when your internet is back, the system will automatically sync all the data as if nothing happened.

As for the price of Aldelo Express, it depends on whether or not you're going to use Aldelo Pay Merchant services; if you do use them, you will not be charged anything. However, if you don't use them, you will be charged $99 per month per service, which can be a bit pricey.

Aldelo pay merchant services

As mentioned before, if you choose to use Aldelo's Pay Merchant Services, you will not pay a monthly subscription. You will only be charged with flat-rate fees of 2.50% + 10 Cents. 

This also comes with multiple benefits and features. With this option, you get many free things, such as:

  • Aldelo Express iPad POS.
  • Aldelo POS, or Free XERA POS, with Unlimited Stations.
  • Integrated Payment Access.
  • 24/7 Live Tech Support.
  • POS Software Updates.
  • Initial Menu Programming.
  • Remote Install Services.
  • Remote Training Services.
  • Merchant Portal.
  • License Registration Updates.

Cloud mobile POS

This is a complete POS system that you can easily install and set up on your Android devices. This software can serve as a point of sale system to provide Table Services, Delivery, Take Out, Ticket Settlement, and more. It can also sync with your iPad POS and go hand in hand with it.

Online store & online ordering

Aldelo's Masa+ provides online ordering and payment processing. Customers can use the app to access your restaurant's website and order anything from anywhere. Even while inside the restaurant, customers can scan a QR code to access your menu and order without leaving their table or coming in contact with any worker. A digital menu is better than a traditional menu because it can sync any changes that you make so that your customers always know what is available and what is not.

With this feature, you can also allow e-gift cards and loyalty programs. Customers can gain points when frequently buying from your place and can be rewarded with store cash.

DoorDash order sync

You can easily have DoorDash orders directly integrated into your Aldelo Express software. Here is how this feature can be useful:

  • No Secondary Tablet is needed.
  • There is no software to install or manage.
  • Any orders made will appear right in the Aldelo Express.
  • New items and prices will be updated automatically to DoorDash.
  • When an order is placed, it will be directly sent to the kitchen printers or the Aldelo Kitchen Display.
  • There are audio and visual alerts to let you know an order has been received.
  • Dashers come to your store to pick up the orders.

Cloud management

Aldelo POS allows you to create and design your own menu and customize it according to the needs of your business. To create your menu, you can upload it from your existing Aldelo POS, an excel template, copy your existing Express store, create from store portal or Express app, quickly and easily add items, groups, discounts, and more.

Real-time reports

With Aldelo's built-in store analytics, you will be able to receive and analyze your daily sales in real-time. On your dashboard, you can see a quick overview of your overall performance in graphical reports that display your net sales, order count, sale by order type, tip items, labor alerts, and many more features.

Labor scheduling

Aldelo POS comes with built-in labor scheduling and time card tracking. With this feature, you can fully control employee management, monitor, edit, or add time cards, monitor current and historical pay periods, monitor missed breaks and lunches, keep track of labor forecasts and payroll preparation history, and much more.

Aldelo Hardware

Aldelo offers you the hardware that is designed to give you your best experience. Its hardware store market offers:

  • iPads
  • iPad Stands
  • Printers
  • Cash Drawers
  • Android POS Devices
  • All-in-one Touchscreen Terminals

Customer Support


Aldelo POS has exceptional customer support. On Aldelo's website, you can find a page dedicated to frequently asked questions where you can find the answer to almost every single question you may have in mind.

Aldelo also provides a number of videos that help answer many more questions regarding point of sale systems in general and Aldelo's POS solutions in particular.

If you still can't find an answer to your question, you can contact their customer support as follows:

  • Phone support at ​925.215.5634.
  • Email support at [email protected].
  • Live chat support.

Final Verdict

If you are looking for a good restaurant POS, Aldelo could be the answer. But you should always keep in mind that if you decide not to use Aldelo's Pay Merchant Services, the monthly subscription you are going to pay can be a bit pricey; Aldelo charges $99 per month per service, while most other POS systems charge around $69 per month.

If you are still unsure whether Aldelo is the right POS for you, you can check our full list of the best point of sale systems in the industry.

How much does Aldelo POS cost?
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Is Aldelo POS a legit company?
Does Aldelo POS work on my smartphone?

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